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whole image not shown on pinspro post detail

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#1 nfp1900

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Posted 28 May 2014 - 11:38 AM

I received an email with this new theme http://www.pagelines...themes/pinspro/ but when I look at the post detail the heads are all chopped off:  http://screencast.com/t/dttj3eR9NvUU

 

I was having the same issue in DMS 2 with the carousel - how can you ensure the entire image is shown?



#2 Danny

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Posted 28 May 2014 - 12:00 PM

Hi,

 

This isn't an issue with DMS, its how WordPress crops the full size image to create a thumbnail of that image. If I remember correctly with your Carousel image issue, your images were very large.

 

If you reduce your images, which were large then there shouldn't be an issue.



#3 nfp1900

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Posted 28 May 2014 - 12:29 PM

But even the pagelines demo site for this new theme doesn't render the images correctly. Take a look at it - it's where my screenshot was from.



#4 Danny

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Posted 29 May 2014 - 09:53 AM

Yeah, because it's how WordPress has generated the thumbnail when cropping it.



#5 nfp1900

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Posted 29 May 2014 - 10:12 AM

I'm sure the question will come up in the forum...

 

This isn't a thumbnail, it's the full image view.  In the wordpress media settings you have the option of setting max width and heights so why wouldn't the 'auto' height scale to the height of the image? 

 

In the code it shows 

 

.pl-content img {

  1. max-width100%;
  2. heightauto;
  3.  
    widthauto \9;
}


#6 Danny

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Posted 29 May 2014 - 12:17 PM

What do you mean this isn't a thumbnail, what isn't a thumbnail but a full image ?



#7 nfp1900

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Posted 29 May 2014 - 12:28 PM

ok to phrase it another way, how do you get the correct image to show up without a crop? My question is if you can't manage it on your demo site then surely something must be 'wrong'?



#8 Danny

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Posted 29 May 2014 - 12:39 PM

The section uses thumbnails which are controlled by WordPress, nothing is wrong it is just how WordPress crops the image. If you want WordPress to stop generating thumbnails, you can try going to WordPress Admin Dashboard > Settings > Media and setting all options to 0 0.

 

This used to work, otherwise you will want to use a snippet, you can get this from the WordPress support forums.