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My changes to my site are not saving! HELP!


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#1 jfletch

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Posted 23 May 2014 - 04:17 PM

I've been spending hours editing my site. I save/publish. When I close and log-in or make any changes in my WP dashboard, all the changes are not saved. :/ It's extremely frustrating, when working with time crunches, to not have changes save. 

 

I tried to find this issue on the forum but I wasn't able to find the resolution so any help would be appreciated. 

 

Jessica



#2 jfletch

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Posted 23 May 2014 - 04:27 PM

I did find this issue elsewhere.



#3 greenfly

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Posted 23 May 2014 - 10:51 PM

Which version of DMS are you using?

 

could you enable debug in visual editor > site settings > advanced and provide a link to your site?



#4 jfletch

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Posted 24 May 2014 - 02:07 AM

I am using DMS2. My site is internship.beyondchurch.org and I enabled debug.



#5 jfletch

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Posted 24 May 2014 - 02:25 AM

I can't enable it. I did enable it but it doesn't save. I can't seem to save anything.



#6 Danny

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Posted 25 May 2014 - 10:48 AM

Hi,

 

The site you linked isn't using a PageLines product, but a theme called One. We do not provide assistance to third party themes.



#7 jfletch

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Posted 25 May 2014 - 10:50 AM

Yes, I know. Because I couldn't get it to save I had to switch my theme. We needed the website up and running. I wanted to use Pagelines but because of it not saving, I am not able to.

#8 Danny

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Posted 25 May 2014 - 12:08 PM

Jessica, we can't assist unless DMS is the active theme and you enable DMS debug mode.

 

However, if none of your changes are saving the usual cause is one of the following:

 

1. You have a plugin causing a conflict such as a cache plugins i.e. W3 Total Cache or WP Super Cache

2. You're using an out of date version of DMS

3. Your server is configured in a very strict way that prevents DMS from working as intended.



#9 RiverRat

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Posted 26 May 2014 - 04:38 AM

I have had such problems with DMS1 on my sites as well. I end up trying to save it many times and checking in another browser. Seems to help if I save and hit return on the address line for some reason. I am hoping this problem is fixed in DMS2 which I have not had time to learn yet.



#10 Danny

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Posted 26 May 2014 - 10:14 AM

There was a saving issue in DMS 1.x which has been fixed if you're using the latest version, this issue isn't present in DMS 2.x. Therefore, if you have the latest version of DMS 1.x and still experiencing the issue, then the likely cause is either a plugin or your server configuration.



#11 quintinm

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Posted 04 June 2014 - 07:45 AM

Hi @Danny, I sometimes get the same issue in DMS 2.

It is always with the css editing.

I edit, click publish, the  refresh and it reverts to the previous save.

I have resorted to copying the CSS, publishing and then it i reload and it has not saved, pasting it again and hitting publish a few more times and repeating till it works.

It is a bit irritating and i would appreciate it if there was something i could do to stop that from happening.

 

I am on a MAC - 10.8.5, Chrome version 35.0.1916.114 (up to date).

 

Any ideas?



#12 GetMeWebDesign

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Posted 04 June 2014 - 10:07 AM

Before you publish, press Cntrl + return. You should see how your CSS changes the page style. Then click publish. If you refresh or just publish, those changes you have made to the CSS dont seem to hold

 

Tip Hit [Cmd⌘+Return] or [Ctrl+Return] to Preview Live

 

If you are still having problems, adding CSS via the wp-admin >pagelines > DMS Fallbacks is a fail safe way



#13 Danny

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Posted 04 June 2014 - 10:12 AM

@quintinm - Can you validate your CSS to make sure it is valid, as that sounds like your CSS isn't correct.

 

If that isn't the case and your code is valid, please download and install this application and record your issue - http://quickcast.io/