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editing bar at the bottom of the page won't appear


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#1 amussa

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Posted 07 May 2014 - 09:45 PM

Website URL: iPersonalEnrichment.com
Framework Version: dms 2
WordPress Version: 3.9
Plugins in Use:

Category Posts Widget

Cost Pro

Curation Suite

Curation Traffic

Custom sidebars

Dagon Design Sitemap Generator

Delete All Comments Easily

Delete Pending Comments

DepthCharge Section

Delete Pending Comments

DMS Professional Tools

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Hybrid Connect

LeadPlayer

ManageWP - Worker

Pagelines Sections

PageLines Updater

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Widget Logic

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WPCommentCleaner

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WPtouch Pro

You Brand, Inc. Products

Server/Host: OVH
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Everything was working fine... then I came to add the canvas section onto the page and that didn't work... then my whole server crashed. My sys admin says that it was a mysql error.

 

Anyways, the bar at the bottom that allows me to edit isn't showing up.

I deactivated all plugins. same problem.

 

URGENT.
 



#2 Simon_P

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Posted 07 May 2014 - 09:49 PM

Firstly you are using an out of date version of DMS.

 

Second, if it was a SQL error, what was the error? Did they offer to roll back to before the SQL server crashed?



#3 amussa

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Posted 07 May 2014 - 09:52 PM

i downloaded the latest version (2.0.7)... what I wrote was an error it seems.

 

I'm asking my sys admin.

 

is there nothing else I can do ?



#4 Simon_P

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Posted 07 May 2014 - 09:59 PM

the version on your site is 2.0.3

 

As for the editor, are you logged in? Is there any caching?



#5 amussa

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Posted 07 May 2014 - 10:04 PM

how do I upgrade it ?

 

I'm logged in, no editor.

I don't use a caching plugin.

 

Can I give this to someone to take care of ?



#6 amussa

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Posted 07 May 2014 - 10:06 PM

the editor comes up fine in my other site that is with the same hosting and that also crashed.



#7 Simon_P

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Posted 07 May 2014 - 10:20 PM

Im trying to deal with it.

 

You can PM me a login for an admin user but first please update to the latest version of DMS.



#8 amussa

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Posted 07 May 2014 - 10:31 PM

I appreciate your help, I've attached a screenshot that says I'm using 2.0.7 - maybe there's a disconnect somewhere and this is part of the problem ?

 

I'm PM-ing you now. thanks



#9 Simon_P

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Posted 07 May 2014 - 10:32 PM

There are no screenshots attached...

 

The website you mentioned in the 1st post:

<!-- Site Crafted Using PageLines v2.0.3 - WordPress - HTML5 ( pro ) - www.PageLines.com -->



#10 Simon_P

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Posted 07 May 2014 - 10:52 PM

For mod purposes:

 

Logged in fine, editor works.

 

wordpress is v3.8,3

dms is 2.0.3

There are at least 10 pending updates.

 

Asked user to update 1st then clear browser cache/cookies before trying to edit site again.