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Pagelines DMS PRO / CLUB / License issue + DMS not working


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Hello, 

 

1. Posting this here as the forum won't let me post it in the PRO thread, even though I have purchased the PRO version of DMS and signed up to the CLUB

--> can that be fixed please? 

 

2. Have installed DMS 2.0.5 on a fresh install of WP3.9, added Pro and updater plugins and added a couple of pages.

 

3. WP instance installed in /wp folder, have followed all WP instructions about pre-existing folder installs.

 

4. When I hit the blue Edit site using DMS button from the Pagelines page of the WP Dashboard, I get the DMS interface over a 404 page/custom template. If I navigate to any other page in the site, there's no DMS interface.

 

What's going on? Deleted and reinstalled several times to no avail – really irritating to be thwarted right at ground level :-[

Site hosted at GoDaddy...is it something weird there? Anyone else had this? Do I need to install WP in the root dir...maybe DMS not picking up the permalinks from WP?

 

Help much appreciated.

 

N

 

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Posted · Report post

Hi there, I have repsonded to your email you should now have access to the pro forum in line with your subscription.

 

It sounds like you don't have a page or post setup in the site. DMS requires at least one static page and one static post to function correctly, if its going straight to a 404 page that would sound like there isn't a static page or post setup on the site. Make one of each of these and save, see if the problem resolves.

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