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DMS 2 DMS edit tools are disappearing


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Posted · Report post

What the heck...

I have been editing this website all day..and all of a sudden I am in preview,

I click the "ADD TO PAGE" because the tool bar is minimized and then all I get is a blank screen

The only way to see the preview page again is to hit ESC..then the preview is back but I still cannot access the DMS tools.

 

Site is .. http://flowers-wedding.com/

 

Help..I am on a tight deadline.

Thx

Don

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Posted · Report post

ya right..thx for that reply.

 

It turns out it is a real problem with Pagelines DMS..It has happened 3 times now..

The only way to fix the problem and to see the tools again is to delete all of the browser, history, cookies and cache... then it appears again.

Whenever I have been working for a 3 hours or more it seems to happen.

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Posted · Report post

Well exactly no, i have no idea why it happened. I have no idea what version of chrome you are using, or what addons/extensions you have installed, what OS, what antivirus(if installed) 

Obviously there is something weird going on on your end if simply clearing your browser cookies fixes the problem.

Do you have any kind of caching on the server? Any fancy expires stuff in htaccess?

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Posted · Report post

Hi,

Latest Chrome browser

No Plugins except what comes with Chrome..stock

Norton Internet Security is running

GZip is running server side

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Posted · Report post

By gzip you mean mod_deflate?

Have you added stuff via htaccess?

 

Have you tried disabling norton for that domain ( i have no idea, not used norton in 10 years )

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Posted · Report post

The Gzip is done on the server side by my hosts.

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Posted · Report post

The Gzip is done on the server side by my hosts.

I very much doubt thats an issue anyway.

 

What you could try, is getting the user agent switcher addon for firefox and seeing if firefox has the same issue.

 

Basically, could be one of the following:

  • Chrome has a broken install/profile
  • Something on windows is breaking the editor
  • Something serverside is breaking the editor

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