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All of my dms edit buttons show up as squares instead of the little icons. They work, but I have to hover over them to make sure I'm clicking the right button. It's really irritating. Any ideas on how to fix this? Thanks!

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Posted · Report post

I got it working! I disabled all of my chrome extensions and unlinked my google account. That did the trick. Hooray! :D

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Posted · Report post

Hi abuzzelli - could we have a link to your site please? Also you will need to enable debug - Visual Editor > site settings > advanced 

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Posted · Report post

your test site does not have any icons on it, it you could add one it might help us ;)

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Posted · Report post

I'm not talking about the site itself, I'm talking about the dms editor. See screenshot's I attached for an example.

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Posted · Report post

abuzzelli we cant see your editor as we are not logged in to your site ;) it uses the exact same icons tho, so if you just added an icon to a page, so we can see it erroring out, we might be able to tell you why. 

 

I can confirm looking at your screenshot that the icons are broken, thats about all we can do with a screenshot tho ;)

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Posted · Report post

How do I get the same ones the dms editor uses? I can't copy and paste them and I can see other types of text symbols like the ones shown here:

http://text-symbols.com/

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Posted · Report post

How do I get the same ones the dms editor uses? I can't copy and paste them and I can see other types of text symbols like the ones shown here:

http://text-symbols.com/

I have no idea what they are...

 

Add something simple like this to a post/page content

 

This is an icon test
<i class="icon icon-pagelines"></i>

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Posted · Report post

Ok, that worked. I added it as a post and the icon is showing up as a square.

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Posted · Report post

I viewed it in firefox and i see it's the pagelines leaf icon.

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Posted · Report post

I can see it fine in chrome.

 

if you PM me an admin user/password i can check to see what i see in the editor.

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Posted · Report post

Just PM'd you. Thanks for checking it out :)

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Posted · Report post

Just PM'd you. Thanks for checking it out :)

Altho i was able to login, on the frontend all i see is a cached page. You are running some kind of server proxy cache?

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Posted · Report post

Not that I know of.

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something called apache traffic server, anyway when i log in and go to your front page it simply shows me a cached page, there is no way i can get to the editor.

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Posted · Report post

Is there something I can do? I'd really like to get this issue worked out somehow.

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Posted · Report post

Well, its probably related to your missing icons. 

 

Do you have a way to bypass it? Is your IP whitelisted or something?

 

Is it your server?

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It's hosted on my godaddy account. I have the Ultimate Web Hosting Linux package. I can contact them to see what's going on. What should I ask or tell them?

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Posted · Report post

Tell them when you are logged in to WordPress and view your site all you see is a cached page. Tell them you have a front end editor for WordPress but you cant use it because of their over enthusiastic caching.

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Posted · Report post

So, I tried logging into the site's dms editor on another computer at my house and everything looks totally fine. Could it be my computer?

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Posted · Report post

So, I tried logging into the site's dms editor on another computer at my house and everything looks totally fine. Could it be my computer?

Might be a chrome plugin you are using, did you try clearing browser cache?

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Posted · Report post

Thank you for informing us the issue has been resolved, we appreciate it.

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