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Cannot Start New Topic


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#1 eholland7080

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Posted 17 January 2014 - 02:41 PM

Hello, I am a paying dev member with active subscription.  When I go to the premium forum the button says "cannot start new topic".  Can this be investigated and resolved please ASAP.

Thank you in advance

Eric



#2 Danny

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Posted 17 January 2014 - 03:10 PM

Hi Eric,

 

Logout of the forums, clear you browsers cache, history etc.. Then login to your PageLines account here - http://pagelines.com/my-account/

 

This should sync both your PageLines account and Forum account, after which you should be able to login into the forums and create new topics.

If this doesn't resolve your issue, its likely that you have used two different emails so your accounts won't sync correctly. If this proves to the case, please contact our helpdesk and they will be able to assist you - hello at pagelines dot com