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What is causing this? (Screencast included)



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#1 fliptheu

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Posted 14 January 2014 - 05:00 AM

All I can say is check out the screencast here: http://goo.gl/EXKxOL

 

I saved my work yesterday, everything was working just fine. I then duplicated a section today, and boom the footer area now has all of this space below.

 

Why?



#2 James B

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Posted 14 January 2014 - 08:32 AM

Hi there, that is strange, I can't see anything in the video that would be causing that, we'd need to look at the code on the live page to see if the space is coming from somewhere else. Do you have a link to the site we can check out.



#3 fliptheu

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Posted 14 January 2014 - 05:25 PM

Hi there, that is strange, I can't see anything in the video that would be causing that, we'd need to look at the code on the live page to see if the space is coming from somewhere else. Do you have a link to the site we can check out.

 

Yes site is in maintenance mode.

 

You can go to http://reading2success.com/wp-admin/

 

Danny: Removed admin username and password!

 

Thanks! I looked around and for the life of me could not figure out the cause.



#4 James B

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Posted 15 January 2014 - 12:07 AM

Hi there,

 

I've looked inside the site, the only thing I can see in the error console relates to some type of app ID error relating to FB, which is assume is facebook? Do you have any facebook apps/connections set up on the site?

 

Tracking back to see if theres any other cause, what section was it you duplicated? Have you tried deactivating the plugins temporarily, including the maintenance plugin to see if any of them are adding additional code.  I didn't do this when logged in, in case you had any settings which might have been lost etc. The maintenance plugin seems to add a full screen bg image so I wonder if this whats enlarging the supersize bg div.



#5 fliptheu

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Posted 15 January 2014 - 12:11 AM

I will take a look at disabling the maintenance plugin. I have no FB apps/plugins being used. 

 

I duplicated a sellatore tabs section. I have done it before with no issue. 

 

Thanks for taking a look.



#6 fliptheu

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Posted 16 January 2014 - 04:15 AM

I disabled maintenance mode, and deleted plugin. Been trying to find this out for a bit. Any ideas?



#7 fliptheu

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Posted 16 January 2014 - 04:39 AM

Also new link: http://reading2success.com/?page_id=18



#8 fliptheu

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Posted 16 January 2014 - 06:44 AM

I think I may have found what is going on. 

 

Selletore Tabs is causing an amount of visible whitespace below it's section, which happens to bleed into the footer area, dependent on the tab with the most content's height.

 

Thats a bit unacceptable, how can this be resolved? @tmeister



#9 Danny

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Posted 16 January 2014 - 12:22 PM

I've moved your topic to the correct forum and also removed your admin username and password, in future send this information to our helpdesk with a link to your topic or via PM.



#10 montanauk

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Posted 16 January 2014 - 02:20 PM

Hi, i have also been having the same issue with the white space. Seems to set the page height to the height of the page with the most content. Still waiting for an update / solution. 

 

Feeling a bit cheated at the moment 



#11 fliptheu

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Posted 16 January 2014 - 06:29 PM

Hi, i have also been having the same issue with the white space. Seems to set the page height to the height of the page with the most content. Still waiting for an update / solution. 

 

Feeling a bit cheated at the moment 

 

As am I...

 

Any solutions @tmeister



#12 fliptheu

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Posted 17 January 2014 - 07:38 PM

Friendly bump to @tmeister, maybe you are on vacation?



#13 fliptheu

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Posted 19 January 2014 - 07:43 PM

This is like a game now: 

 

Bump @tmeister



#14 fliptheu

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Posted 20 January 2014 - 04:15 PM

@tmeister

 

I hope your vacation is going well?



#15 fliptheu

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Posted 23 January 2014 - 01:12 AM

@tmeister

 

Bump.



#16 fliptheu

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Posted 24 January 2014 - 07:15 AM

@tmeister

 

If you don't know the issue, or have a fix, at least comment that you are alive, and have received these messages, and maybe are willing to sort out the problem. This is getting almost comical.

 

BUMP



#17 MrFent

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Posted 27 January 2014 - 04:16 PM

I've had this issue too. Quite annoying



#18 tmeister

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Posted 31 January 2014 - 07:44 PM

Hi there guys,
 
I'm not apologizing here, just going to say that a member of my family die recently and for sure @fliptheu is not a game and i'm not enjoying any vacations. 
 
Back to business.
 
The issue is fixed, please update to version 1.3.3, the tabs container only use the hight of the current tab, with this, the blank space ( created for the hidden tabs) is not longer visible.
 
Best,
Enrique.






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