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Cannot post in the Techincal Support (Personal, Business & Developer) Forum?

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Best Answer Danny , 25 November 2013 - 11:17 AM

OK, if that didn't work then its likely that you're using two different email addresses. Either way, our team on the helpdesk will be able to resolve your issue.

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#1 allanlove

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Posted 25 November 2013 - 10:28 AM

Hi 

 

I have a DMS developer licence but I am not able to start a new topic in the Techincal Support (Personal, Business & Developer) section of the forum?

 

I have tried completely logging out and back in again but this isn't helping.

 

Thanks

 

Allan 



#2 Danny

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Posted 25 November 2013 - 10:52 AM

HI Allan,

 

Please try the following:

 

1. Logout of the support forum

2. Clear your browsers cookies, history etc..

3. Login to your Account page here -

Please Login or Register to see this Hidden Content

4. By doing this, your accounts should sync, then proceed to login to the forums and see if you have access to the Pro forums.

 

If this doesn't resolve the issue, please contact our helpdesk who will be able to assist you - hello at pagelines dot com



#3 allanlove

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Posted 25 November 2013 - 10:59 AM

Hi Danny

 

That didn't help!! I'll mail the help desk now.

 

Thanks

 

Allan 



#4 Danny

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Posted 25 November 2013 - 11:17 AM   Best Answer

OK, if that didn't work then its likely that you're using two different email addresses. Either way, our team on the helpdesk will be able to resolve your issue.







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