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Site won't load properly in firefox when logged out

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#1 sariyanta

sariyanta

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Posted 02 November 2013 - 05:39 AM

Hi PageLines, 

 

First of all, thank you very much for your hard work in providing a great framework for free. 

 

I have been using Pagelines DMS (free) for all of my websites. It work great in Chrome, but when I tried it on (logged out) Firefox, it won't load properly. But when I tried it again while I logged in, it works flawlessly. 

What can I do to make this problem fixed? 

Here is the information about my installation from the pldebug

 

DMS Debug Info

WordPress Version
3.7.1

Multisite Enabled
No

Current Role
Administrator

Framework Path
/home/u269747838/public_html/wp-content/themes/dms

Framework URI
http://dsbalitours.c...tent/themes/dms

Framework Version
1.1.1

PHP Version
5.4

Child theme
Yes
/home/u269747838/public_html/wp-content/themes/nicks-base-theme-master
http://dsbalitours.c...se-theme-master

PHP Open basedir restriction
Yes!
/home/u269747838:/usr/lib/php:/tmp

PHP memory
256

Mysql version
5.1.69

PHP type
Apache2handler

PHP User
U269747838

OS
Linux

Installed Plugins
breadcrumb-nav-for-wordpress-seo-by-yoast/breadcrumb-nav-for-wordpress-seo-by-yoast.php
contact-form-7/wp-contact-form-7.php
custom-sidebars/customsidebars.php
dms-plugin-pro/dms-plugin-pro.php
hello.php
jetpack/jetpack.php
livefyre-comments/livefyre.php
pagelines-poppy/pagelines-poppy.php
w3-total-cache/w3-total-cache.php
wordpress-seo/wp-seo.php
yet-another-related-posts-plugin/yarpp.php

Any help greatly appreciated.

Best regards, 

 

Sariyanta



#2 Rob

Rob

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Posted 02 November 2013 - 11:48 AM

Hi,

 

Your site works fine in FIrefox.  However, I note that in the admin area, it is displaying a fatal error, which I believe is created by some code error, probably CSS.

This error: 
Fatal error: Call to undefined function setup_pagelines_template() in /home/u269747838/public_html/wp-content/themes/dms/index.php on line 50

I believe this is caused by either broken CSS code or a snippet of broken HTML.

 

Can you first clear the cache from your cache plugin, then deactivate it and other plugins?  See if that makes it go away.  If not, then you'd be best to test your CSS (if it's plain CSS or CSS3, not LESS) using a validator. http://jigsaw.w3.org...lidate_by_input


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#3 sariyanta

sariyanta

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Posted 02 November 2013 - 04:03 PM

Thank you so much Rob. 
It really is working, and the error now has been handled thanks to your pointer.. 

:D



#4 Rob

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Posted 02 November 2013 - 04:26 PM

A pleasure to help! Glad it worked.







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