Remember to include as much information about your technical issue as possible for example:
Website URL: http://www.acmeworx.com
Framework Version: just upgraded to dms 1.1 or whatever today's upgrade would be
WordPress Version: 3.6.1
Plugins in Use: can't tell, can't see the Dashboard screen anymore. See attached screenshot of the contents on my server which indicates which plug-ins have been installed (can't tell what's activated though). FYI––all plug-ins activated worked just fine prior to my upgrading to the new version of dms today
Server/Host: Laughing Squid
2 downloads, Plug-ins2
2 downloads, dms upgrade…wtf?
dms upgrade…wtf?.png 110.01KB
The problem is after I ran the installer to upgrade dms from within the Dashboard I tried to go to see my website, totally blank, it now cannot load. Then I tried to go back to my page where the installation was initiated and when I hit the refresh, my Dashboard disappeared.
I logged onto the Wordpress user forum to see about Dashboard disappearance, for starters, even though my site url is also blank. I saw a 6-year old posting where someone figured out that an index.php file was in their plug-ins folder and removing it fixed the problem for them. I went into my database and removed two very old index.php files which had never caused a problem before. Still no go.
On three different laptops with two different browsers––Chrome and Safari, both the latest versions, my website won't load and I can't see my admin panel.
I just recently switched from using Platform Pro or whatever, with a child so I wouldn't have my settings messed up with every upgrade. Since I'm about to overhaul my site, I thought this is the perfect time to try out dms. The initial install worked perfectly. Today I thought I'd start to do work but saw the 'upgrade to version 1.1 (or whatever) now' notice from my Dashboard. Super bummer...
I would love to be able to get to work on my site and I have no idea what went wrong with the upgrade, don't know how to fix it. Was it a mistake to try out dms when my old framework was working fine? I would love a straightforward opinion on this. Really glad I decided to wait on getting a subscription before making a commitment to this switch. But I'll reconsider if I can get a helpful response and get back in action asap.