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Theme Sophistique not uploading

theme sophistique upload

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#1 pwiklund

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Posted 20 October 2013 - 07:03 AM

Hi, 

I just purchased the theme Sophistique but I can't upload it. It says:

The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature

Something wrong with the zipped file. Can you help?

 



#2 Danny

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Posted 20 October 2013 - 09:00 AM

Hi,

Can you extract the zip and take a screenshot of its content please.



#3 pwiklund

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Posted 20 October 2013 - 09:43 AM

Hi, the whole file is invalid. It doesn't open or unzip at all. 



#4 pwiklund

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Posted 20 October 2013 - 09:44 AM

I have tried to re-download it a few times with the same result. The file seems to be corrupted somehow. 



#5 Danny

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Posted 20 October 2013 - 10:00 AM

OK, there are a number of users reporting something similar, therefore, there may actually be an issue with the downloads. I will contact one of our developers.







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