• 0
Sign in to follow this  
Followers 0

Theme Sophistique not uploading


Question

Posted · Report post

Hi, 

I just purchased the theme Sophistique but I can't upload it. It says:

The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature

Something wrong with the zipped file. Can you help?

 

Share this post


Link to post
Share on other sites

4 answers to this question

  • 0

Posted · Report post

Hi,

Can you extract the zip and take a screenshot of its content please.

Share this post


Link to post
Share on other sites
  • 0

Posted · Report post

Hi, the whole file is invalid. It doesn't open or unzip at all. 

Share this post


Link to post
Share on other sites
  • 0

Posted · Report post

I have tried to re-download it a few times with the same result. The file seems to be corrupted somehow. 

Share this post


Link to post
Share on other sites
  • 0

Posted · Report post

OK, there are a number of users reporting something similar, therefore, there may actually be an issue with the downloads. I will contact one of our developers.

Share this post


Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!


Register a new account

Sign in

Already have an account? Sign in here.


Sign In Now
Sign in to follow this  
Followers 0