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Woocommerce checkout page not displaying


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I have woocommerce insstalled and its working great except when I get to checkout.  When I go to checkout the link shows "/products-page/checkout/" and on the page I just get the shortcode [shoppingcart] and no products. the page is mapped correctly in woo settings so not sure why everything works except the cart.  any insight would be appreciated.

 

 

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Posted · Report post

Hello outareach

Can you send us some admin credentials for your site to hello @ pagelines.com and include a link to the forum topic and we will debug this further for you.

Also can we have a link to your site please?

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Posted · Report post

just sent it and the link is www.inktopgraphics.com but you can only see it once you log in.  thanks a bunch.

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Posted · Report post

No probs - taking a look now 

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Posted · Report post

Simple answer to this one for you. When you add the shoppingcart shortcode or any shortcode, make sure you add them to the Text tab rather than the visual tab. 

 

http://d.pr/i/LisP

 

Try removing the shortcode - save the page and then switching to the text tab, re-add the shortcode. 

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Posted · Report post

I only used the default woocommerce checkout page so the shortcode was already in the page.  I also tried adding it your way and still no page.  I have raw html installed but not working on this page and not sure if thats the problem.

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Posted · Report post

I changed the code by pasting it in text for you and it seemed to work http://d.pr/i/EOlT 

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Posted · Report post

put something in the cart, I am not getting even that, just the shortcode still

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Posted · Report post

yes but click the "proceed to checkout" and there you see the issue.

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I tried a few things and it works with all of them as in it adds to the shopping cart  http://d.pr/i/mQOu

Try clearing your browser cache etc and see if it works for you. 

 

Clicking the Checkout button takes you to the page with Checkout on it so the shortcode should be [woocommerce_checkout]  according to the woocommerce documentation. 

http://docs.woothemes.com/document/woocommerce-shortcodes/

 

I added this for you 

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Posted · Report post

Did this work for you? 

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seems like [shopping_cart] was the shortcode in there instead of the correct shortcode.  weird because thats how i cam stock and now that you changed it it now works perfectly.

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Posted · Report post

Great!

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