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I activated twice the same site


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By error, I have activated the same site for two times. Is possible fix this error? 

 

Thanks.

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Posted · Report post

OK, so you have the Professional License which has 6 installations. You have activated 2 websites so you have 4 remaining. However, you have deactivated one of your sites and now you have 3 remaining is that correct? 

 

If so, please contact our helpdesk, as only they can assist with account/billing questions.

 

hello at pagelines dot com

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Posted · Report post

HI,

 

I apologise, but I don't understand what you're referring to, can you provide more information please.

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Posted · Report post

Yes: I have 2 sites activateds, and remain 4 sites. I desactivated by error one site, and when activate newly, only remain three sites.

 

Sorry, I speak english very bad.

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Posted · Report post

OK, so you have the Professional License which has 6 installations. You have activated 2 websites so you have 4 remaining. However, you have deactivated one of your sites and now you have 3 remaining is that correct? 

 

If so, please contact our helpdesk, as only they can assist with account/billing questions.

 

hello at pagelines dot com

 

 

Thank you. 

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Posted · Report post

No problem.

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Posted · Report post

No problem.

 

I wrote them four days ago, and here I am, waiting...

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Posted · Report post

There is a dropdown selector on my-account page on pagelines.com to deactivate sites.

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Posted · Report post

Where, exactly? I can´t see it.

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Posted · Report post

go to pagelines.com/my-account and click on the order/subscription, you should see sites attached to that order.

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Posted · Report post

go to pagelines.com/my-account and click on the order/subscription, you should see sites attached to that order.

 

 

Thank you ver much... I am so stupid...

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Posted · Report post

Not at all!

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