Jump to content


Photo
- - - - -

Pad for DMS Pro, but not subsciption?


  • Please log in to reply
7 replies to this topic

#1 jennajonesdesign

jennajonesdesign

    Super Member

  • Members

  • 116 posts
  • LocationBillings, MT
  • Country: Country Flag

Posted 17 September 2013 - 10:11 PM

Hello! I just bought DMS for developers. I got started and was going to post something in the forum under the DMS section and it would not allow me to. I am logged in. Do I need to do something to activate my membership? Am I just confused in thinking that the developer version of DMS comes with a subscription?


  • datattamy likes this

#2 Danny

Danny

    Is Awesome!

  • Moderators
  • 15120 posts
  • LocationManchester, UK
  • Country: Country Flag

Posted 18 September 2013 - 08:13 AM

Hi Jenna,

 

To activate your DMS subscription on your website, you will need to add your email address and license key to your DMS installation. You can do this by logging into your websites Wordpress Admin Dashboard using Google Chrome and then go to your websites front end.

From here you should see the DMS Toolbar, click on Account > Your Account and enter your email address/License key. You can find your license key by logging into your PageLines Account here - http://www.pagelines.com/my-account/

 

Once logged in, navigate to the My Orders and click the view button, you license key will be on this page.

 

However, if you're referring to the DMS Premium forums, then you need to following the instructions given at the top of the Technical Support (Personal, Business, & Developer) 

 

This message states the following:

 

This forum is for customers with an active DMS subscription. If you have a subscription and need access simply go to the account area here and login, your account should then sync and you will be given access.



#3 _koltsov

_koltsov

    Newbie

  • Members

  • 6 posts
  • Country: Country Flag

Posted 18 September 2013 - 06:13 PM

+1 for question.

I cant create new topic also.

I did all recomendation, my Account is active, but I can't.

 

There're some screenshots. What I do wrong?

 

PS. Boys. New topic is easy funcion, but why it's so hard for users?? 

Мы вам деньги заплатили, чтобы вот на такие вопросы получать ответы?



#4 Rob

Rob

    One Smart Egg

  • Members
  • 13575 posts
  • LocationEast Coast, USA
  • Framework Version:The Latest, of course
  • Country: Country Flag

Posted 19 September 2013 - 03:17 AM

@_koltsov  Login to http://www.pagelines.com/launchpad.  Then, close this forum.  Log out of Launchpad.   Log back in.

 

Open http://forum.pagelines.com and navigate to the DMS forum for subscribers. You will still see the warning on the top of the screen.  Scroll down below it.  You should see a button on the right to start a new topic. 

 

Many people created special logins for the forum, but that shouldn't be.  Your forum login is tied to your subscription account.



#5 mundocaco

mundocaco

    Advanced Member

  • Members

  • 37 posts
  • LocationCanary Islands
  • Framework Version:2.4.4 - DMS
  • Country: Country Flag

Posted 04 January 2014 - 10:43 AM

@Danny, I have a problem like that, I add email and license key... remains eternally 'saving'

 

I clean my chache Chrome browser, etc... but nothing works  :(

 

Have any idea? thank you! 



#6 Danny

Danny

    Is Awesome!

  • Moderators
  • 15120 posts
  • LocationManchester, UK
  • Country: Country Flag

Posted 05 January 2014 - 11:42 AM

The infinite spinning saving icon, see here - http://docs.pageline...g/common-issues


  • mundocaco likes this

#7 mundocaco

mundocaco

    Advanced Member

  • Members

  • 37 posts
  • LocationCanary Islands
  • Framework Version:2.4.4 - DMS
  • Country: Country Flag

Posted 05 January 2014 - 03:52 PM

@Danny thanks! problem solved! It was a plugin...  :sword:



#8 Danny

Danny

    Is Awesome!

  • Moderators
  • 15120 posts
  • LocationManchester, UK
  • Country: Country Flag

Posted 05 January 2014 - 03:54 PM

No problem.