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Legacy framework site not recognizing my username

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I have a pagelines framework site that was created some time ago.  I had a paid account at that time.  I still have a paid account, but in your transition it would seem that the site http://www.vitalityspa.com/blog/ has reverted to the lite version.

 

I have my license key and I have tried to find a place to enter it to reactivate the pro version instead all I can find are options to purchase a paid account.

 

I logged in and went to pagelines my account and tried to enter my credentials, but it says it does not recognize username and password even though I am logged in here with those same credentials.

 

If I upload the latest version of DMS via FTP into this site will I have to migrate? or will I lose the custom coding that I have?

 

Suggestions?

 

Thanks!

 

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Posted · Report post

HI,

 

For all account/billing issue please contact our helpdesk - hello@pagelines.com

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