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Brandnav Drop Down and Arrows missing on Safari

safari brandnav

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#1 lakersalex

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Posted 06 September 2013 - 11:28 PM

I'm not sure how or when it happened, but this website I built a while back is now missing the drop down menu and arrows in Safari only. Chrome and Firefox are working fine.
 
Website:

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Framework Version: 2.4.1
 
WordPress Version: 3.5.1
 
Plugins in Use: 
wordfence
use-google-libraries
sucuri-wp-plugin
reveal-ids-for-wp-admin-25
post-types-order
portfolio-slideshow-pro
pagelines-sections
pagelines-googlefonts
pagelines-customize
launchpage
google-sitemap-generator
duplicator
display-posts-shortcode
contact-form-7
cloudflare
better-wp-security
 
Any clue what might be happening?

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#2 lakersalex

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Posted 06 September 2013 - 11:56 PM

I'm looking at the code using Inspect Element on Safari and Firefox and comparing them. The drop down arrow code is missing in Safari!! Here's what's missing right after the <a> tag of the first menu item:

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How is Safari missing this piece of code?



#3 James B

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Posted 07 September 2013 - 01:53 AM

Hi there,

 

I've not seen that happen before to be honest, but checking in safari it is removing that code.

 

Firstly, I would say disable your plugins to test in case something else uses a similar class. Then clear your cache via cloudflare too and remove your css (copy into a blank text doc then paste back, are you using any browser specific css?).



#4 lakersalex

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Posted 07 September 2013 - 05:14 AM

Thanks for taking a look James. The culprit turned out to be Cloudflare. 

 

I cleared the cache in Cloudflare. That didn't help.

 

Then I turned off Cloudflare entirely. That still didn't help.

 

Then I disabled the Cloudflare plugin. That fixed it.

 

The Cloudflare plugin was out of date, I updated the plugin and reactivated it.

 

Then it worked for a minute and then stopped working again.

 

I dialed down the cloudflare settings so that it is a CDN only, no speed enhancements.

 

So far it's working now.

 

Thanks for pointing me in the right direction!



#5 Rob

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Posted 07 September 2013 - 09:11 PM

Thanks for letting us know about this.  It's important for many others who use Cloudflare and your comments here will be helpful to them all.







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