ERROR: User not found!error user not found pageline
Posted 01 September 2013 - 05:01 PM
I know there were problems recently, and I was waiting to find a solution to my problem, but I can't still connect to my account inside my wordpress page, when I try to log to the store or to the account:
ERROR: User not found!
There was a problem logging in to PageLines.
Someone who have or had the same problem have any kind of solutions.
Posted 01 September 2013 - 07:11 PM
You're using Framework, correct?
And you login to WordPress as admin, then go to Dashboard > PageLines > Your Account. There, you've entered your launchpad account login and password?
I'm unclear where you're having trouble logging in or when you're getting that message.
Posted 01 September 2013 - 08:07 PM Best Answer
Is the login info staying in place?
Can you login atwith the exact same credentials?
Posted 01 September 2013 - 08:16 PM
With that link you made my see my mistake, all's running fine now.
I apologie for making lose your time with that subject.
Posted 01 September 2013 - 09:13 PM
It is no problem at all. I'm here and happy to help! Just happy to know you were able to resolve it.
Posted 23 September 2013 - 06:57 PM
I am having this problem just now. I did a password reset and entered a new password but I still can't log into the framework or launchpad.
- LivingStones likes this
Posted 23 September 2013 - 07:39 PM
Hi @- I'm sorry you're having issues logging in. If you shoot an email to email@example.com with your credentials (launchpad username/password), we'll test on our end and make sure your password reset synched up correctly, etc. Thank you!