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NextGen Gallery update... broke carousel?


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#1 dhrose

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Posted 20 August 2013 - 08:51 PM

I updated my NextGen gallery plugin on my Framework site and all my carousel's are broken. The galleries are on the page and the i.d.'s is correct but the galleries don't show anymore? Hmmm... plugin is activated but the pages don't preview the images. 

 

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#2 Blackice

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Posted 20 August 2013 - 09:36 PM

Which version of Nextgen are you using?



#3 batman

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Posted 20 August 2013 - 09:50 PM

Hi dhrose

You can go to this

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There are some solutions about Nextgen (one mine and the other form @

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)

;)



#4 dhrose

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Posted 20 August 2013 - 10:12 PM

Apparently I've been so focused on dms I wasn't paying attention to the Framework issues... Ha!  I just started upgrading some plugins on my Framework site without reading the news... I was on 1.9.3 and the latest 2.0.11 broke it. I rolled back to the 1.9.3 and it's working again, but that's a little disturbing that something that's that heavily used in Framework could brake big big! Lot of galleries I'm using that on...

 

Thanks. 



#5 batman

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Posted 20 August 2013 - 10:44 PM

Hi dhorse

I use Nextgen too, and the problem is the plugin in most of the themes, not only Framework. You can see the Nextgen blog and you can see they have a lot of problems. 

;)



#6 dhrose

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Posted 20 August 2013 - 11:10 PM

So has anyone got it to work beyond 1.9.3? And how... Someone mentioned ftp to activate it? I had to do that to replace current version... does that work with the new version? 2.0.11.



#7 Blackice

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Posted 20 August 2013 - 11:12 PM

I have it working with 2.0.7 on this site

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(using pagelines 2.4.4). Its in the sidebar as a widget.



#8 Blackice

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Posted 20 August 2013 - 11:31 PM

I just did an update to 2.0.11 and everything is working fine.



#9 batman

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Posted 20 August 2013 - 11:52 PM

I just update too 2.0.11 and all works fine.



#10 dhrose

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Posted 21 August 2013 - 12:07 AM

Hmmm... I did the standard update plugin from the plugins view to 2.0.11. And the carousel stopped working. I put 1.9.3 back in and it started working again? Not sure what the problem is. I have my carousel on the page template set to display the gallery i.d. nothing changed other than the version. Framework 2.4.4

 

On this page and a couple others...

 

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#11 Blackice

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Posted 21 August 2013 - 12:15 AM

When I first performed the update from 1.9.3 to 2.0.7:

 

  • Flush the cache of any CACHE plugin
  • Deactivate the Cache Plugin
  • Downloaded the version 2.0.7 from Photocratti
  • Unzip download
  • FTP it to Web server (wp-content/plugins)
  • Overwrite any files it needed (images and albums were not touched)
  • Reactivate NextGen Plugin first
  • Make any tweeks that were necessary
  • Then Re-activated cache plugin

 

That worked fine for me. I was then able today to perform a standard update using ManageWP on the site (to version 2.0.11)

 

Hope this helps.



#12 dhrose

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Posted 21 August 2013 - 12:25 AM

What tweeks did you have to do? I'm assuming you don't mean browser cahe, as I don't have any cache plugins anyway. Frankly I spent a LOT of time getting the correct image sizes for the thumbnails on these carousel's so I'm not to keen on redoing all those settings. I dread changing anything in Wordpress when I get it set the way I want it... Ha!



#13 Blackice

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Posted 21 August 2013 - 12:36 AM

:D No I was not referring to the browser cache. I did not have to touch any of the images or gallery. I had to correct a CSS issue that my client inserted to the website with out documenting what they had changed. (one of the reason i use managewp is so clients can send me what they changed from the admin dashboard.... another story for another day)

 

If you are worried about making changes, I would wait to you have a green zone. Do a full backup of site and database (I prefer duplicator instead of backup buddy). Do the upgrade. It is not functioning properly rollback. Then submit a trouble ticket to Photocratti.


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#14 Rob

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Posted 23 August 2013 - 03:45 PM

Good advice.



#15 dhrose

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Posted 23 August 2013 - 03:59 PM

It would be nice if it just worked. The Pagelines base Carousel is too important to be breaking on update.



#16 Rob

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Posted 23 August 2013 - 07:36 PM

First, let me say I've been fixing or trying to fix issues with the PL Carousel in Framework where NextGen is the source for over a year.  That gallery has had issues, not just with PL but with other themes, platforms and systems for a while.  I'm not saying they're at fault or have a bad product. It is simply that it doesn't work 100% with every website, or every system.  A thousand and one variables could impact it, through no fault of NextGen, nor of PageLines. 

 

The problem that is affecting Framework isn't the Carousel. It's the use of NextGen as the source of your thumbnails.  If you switch to Posts, you'll see the carousel works perfectly.

 

More than likely, you simply need to visit their website, download an older version and replace the new one. Another option is to deactivate the plugins other than Nextgen and see what happens to the carousel.



#17 dhrose

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Posted 23 August 2013 - 07:54 PM

I do have it working with an older version. I'm just whining... that I have to fix this stuff when it breaks. I miss the old html days. Sigh. 



#18 Rob

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Posted 24 August 2013 - 05:44 PM

I used to have HTML dreams, in code.  Eyes close, I'd see <html>... Glad those days are gone!



#19 trisquelmedia

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Posted 24 October 2013 - 02:00 PM

i send a bug report with this issue but has not yet been solved (v2.0.33) and if not fix it someday. Nothing to do from the side of Pagelines? :-(



#20 Rob

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Posted 25 October 2013 - 02:29 AM

I'm sure the folks at NextGen are aware of their issues and are working to fix it.