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Cannot activate site with account credentials

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I want to switch an old page with framework to DMS.

 

When I enter the credentials on the "Account/ Your account" and click upgrade it shows a rotating thingie and says "saving". But it will keep on rotating and never save.

 

I have a DMS developer licence.

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Posted · Report post

Same issue

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Posted · Report post

Any solution? I need to urgently get this running, as my site only shows a maintenance screen.

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Posted · Report post

Hi,

 

Can you disable all active plugins and see if this resolves your issue.

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Posted · Report post

Disabled all plugins, but activation doesn't work, the arrow turns since 5 minutes now

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Posted · Report post

Same here.

 

Maybe it is to the prior install of framework?

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Posted · Report post

Did both of you upgrade from PageLines Framework ?

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Posted · Report post

I was previously activated, but then my account said it wasn't activated. I deactivating just now, but it is not letting me re-activate either. I have not installed any new plugins.

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Posted · Report post

Yes for me. But i was registered in 0.9.6.

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Posted · Report post

Yes. I had the page running on framework. Then installed DMS and activated it as a theme.

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Posted · Report post

I already built several other (new) sites in DMS. But this is the first time I want to switch on (old) framework based site to DMS.

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Posted · Report post

I just tried to do a fresh install of pagelines dms on a completely new and fresh domain with no wordpress plugins and it's not activating either

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Posted · Report post

Maybe a problem with the activation server? 

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Posted · Report post

Is there a solution to this problem?

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Posted · Report post

I am still unable to activate my pagelines pro account! Where is support? Why is this not being fixed?

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Posted · Report post

@bartok,

 

You can email Pagelines to open up a ticket: hello@pagelines.com. Only one email is needed and they work in the order in which an email is received.

 

Please note that if you'd rather use a contact form instead of email, you can use one here,

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Posted · Report post

:growl:

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Still no solution? One business day lost. I'll have to work at night to catch up.

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Did anyone of you got a reaction from this "support"?

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Posted · Report post

Still nothing, no help, no activation!

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Posted · Report post

same issue here and still no support!!!! what the FFFFF

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Posted · Report post

I thought I was the only one today. Having the same issue.

 

All plugins are disabled. I have deleted through normal means and through ftp and uploaded through both means and still nothing. Still just sits and spins.

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Posted · Report post

Hey Pagelines, where is your support? Non-existent. HELLO HELLO HELLO? Your product is not working. Anyone home?

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Posted · Report post

Hi there, I've just seen an email relating to this thread on the main inbox, so have spoken with the developer to try and troubleshoot what's happening.

It doesn't seem to be happening on every account, just a few select ones and seems to be related to the login timing out. https://github.com/pagelines/DMS/commit/850307892368c614ab2941c574ec77ec31270d6f

A new function has been added to latest version of the Framework via git to correct this. You can download this from https://github.com/pagelines/DMS using the link on the right hand side to correct the problem and replace your current version of DMS.

The next mainstream update through the dashboard will include this fix.
 

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Posted · Report post

I've downloaded the .zip, replace my theme with the one in the .zip and it works, i've activated my account. But i'm in DMS version 0.9 and update manager ask me to update to 0.9.7. I will not update till 0.9.8. I hope this version will come quickly. 

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I have just edited the lines in the editor.account.php.

 

Activation is working now. Thanks for the quick fix.

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