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Global Options Menu: not working

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Hi, 

 

I cannot select any of the menu options within the Global Options menu, so I cant configure the site.

 

Additionally the 'filter' within the other elements of the Pagelines editor dont seem to filter the results.

 

Thanks,

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Posted · Report post

Your site is improperly installed.

 

FTP into the site and locate wp-content/themes.

 

You have a DMS folder and a subfolder dms.  This is incorrect.

 

Please delete the DMS folder and anything in it.

 

Either log into your account or go to http://www.pagelines.com to get the latest DMS version. You'll download dms.zip (in that case).  Unzip it to your desktop, where you'll have a new folder named dms.

 

Once the original bad installation is fully removed, upload the dms folder from your desktop to wp-content/themes.   When it completes, close your FTP client.

 

Now, in Chrome, browse to yoursite.com/wp-admin  Login. 

 

View the site.  Add your credentials if necessary. Now, you'll have everything working.

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Posted · Report post

Hi,

 

I have done this, but still have the same issue.

 

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Posted · Report post

I Have the same issue. When o click on any link in global menu - nothing happens.
Yesterday everything works fine. May be the reason is in accordions section - i just install it a few time ago

Thank you 

Screen attached

 

upd. I delete dms and install it again. everyting is work, including accordions sections

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Posted · Report post

I have deleted and tried reinstalling again.

 

This still doesn't work.

 

Thanks

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Posted · Report post

Neil, please give me a link to your site.

 

Thanks.

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Posted · Report post

Hi,

 

If you have this issue it may be caused by one of the following things:

1. A plugin is causing the issue.

2. You have sections installed from PageLines Framework, which are not compatible with DMS. I recommend you enable PageLines Framework and goto to:

PageLines > Store > then disable all active sections. Then switch back to DMS.

 

3. You have added custom scripts or code that is causing the issue, if the above two suggestions do not work, remove all custom code/scripts and see if this resolves the issue.

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Posted · Report post

It appears to be at least two plug ins DMS is not compatible with:

  • jQuery Smooth Scroll
  • WP Boxer Pro

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