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Hooker error (PL framework)


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#1 webmktco

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Posted 10 August 2013 - 04:41 PM

Delete



#2 webmktco

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Posted 10 August 2013 - 04:49 PM

I should note that I can't add any new hooks, I can only edit hooks that area already setup.



#3 webmktco

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Posted 11 August 2013 - 06:02 PM

Now I'm getting all sorts of errors, so I had to disable Hooker.  

 

ETA on getting this fixed?  I really, really need this asap. (of course I know that you guys are working fast as you can- thanks).



#4 Rob

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Posted 13 August 2013 - 03:42 PM

Hooker experienced a severe conflict with an updated version of either jquery or javascript just about a week before our DMS launch. 

 

ActionMap had the same issue.

 

If you can write the hook you need on your own, I'd suggest that method till those two products are fixed for Framework and DMS. 

 

Many apologies.  No idea about an ETA.



#5 lemonstripe

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Posted 20 August 2013 - 06:54 PM

Any updates on the hooker plugin?  Its 7 days later and no communication.  Please let us know when this is going to be fixed.  I can only stall my clients sites for so long...now I am on borrowed time.  I can't write the hook myself or else I would.   I've read all the docs and still makes no sense.  Please give us more info on the status please. 



#6 Rob

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Posted 22 August 2013 - 09:35 PM

There has been no update given to us.  Please remember, the moderators are not the developers.  We can only report what we're told.  We ask every day.



#7 lemonstripe

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Posted 03 September 2013 - 08:09 PM

Any updates on hooker?  When will this be fixed?  Moderators, I know you are not to blame but we need this plugin to be fixed!  Any help?



#8 webmktco

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Posted 03 September 2013 - 10:52 PM

Ditto what lemonstripe said.  Going on 2 months now.  

 

I hate PITA clients.  I dont want to be a PITA.  But it's getting really difficult.  

 

Please explain why this feature- and many others- are so hard to fix?



#9 Rob

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Posted 03 September 2013 - 11:19 PM

I hate to be a PITA too. I'm told its unofficially fixed.  I can't explain why things take time in coding.  Please don't ask me, as I'm not a programmer and feel really bad that things don't work for everyone, perfectly and immediately.  I apologize for the troubles.

 

Has anyone downloaded it today and tried it?



#10 webmktco

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Posted 03 September 2013 - 11:21 PM

That's good to hear.  Progress.  All we can ask for. 



#11 Rob

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Posted 05 September 2013 - 03:57 AM

Great!



#12 webmktco

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Posted 12 September 2013 - 02:58 AM

It's been a week since the last post.  Any updates?



#13 Jake

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Posted 12 September 2013 - 03:03 PM

Hi All - I've just received word from the developers that Hooker is fixed. Thank you all very much for your patience and please report back here with any issues.



#14 webmktco

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Posted 12 September 2013 - 03:06 PM

Uninstalled Hooker plugin, downloaded it from My Products... reinstalled... still get errors:

 

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#15 webmktco

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Posted 12 September 2013 - 03:35 PM

To clarify- I also just downloaded/installed v 1.4 from 

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... still same error.



#16 greenfly

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Posted 12 September 2013 - 04:47 PM

Webmktco - what version of Wordpress are you running? 



#17 webmktco

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Posted 12 September 2013 - 04:50 PM

3.6.1



#18 Jake

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Posted 12 September 2013 - 04:53 PM

We fear that it may not be working with the most recent WP update 3.6.1 and are looking into it once again to confirm if that's the case. My apologies.



#19 webmktco

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Posted 12 September 2013 - 05:17 PM

Will this plugin be updated soon to be compatible w/ the most recent WP update?  My worry about reverting WP is that I've had two client sites that were infected with malware.  I worry that out of date WP will be susceptible to attacks.



#20 Jake

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Posted 12 September 2013 - 06:35 PM

@

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- I completely understand and obviously don't recommend turning back WP versions. That said, I apologize that it's hard for me to give you an exact answer on turnaround time. We have alerted our developers and asked them to investigate as quickly as possible. I apologize again and thank you for your patience.