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"Could not connect to PageLines as user" What's going on

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Is there a post that says exactly what's going on and when it's gong to be sorted?

 

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Posted · Report post

Its getting INCREDIBLE FRUSTRATING! I have now lost a weeks worth of billable time due to their issue.  The latest update is here, but its as helpful as a chocolate teapot!  According to the post it should all be working fine, its clearly not!

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Posted · Report post

I'm in the same boat, I've got clients pushing and I can't do anything.

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Posted · Report post

Me too. Can't connect with my user name and password through my sites. Oh dear.

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Posted · Report post

It would be better if we knew what was happening

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Posted · Report post

Ok so I can login to Pagelines and download Pagelines plugins. What about the Pagelines sections I bought? How do I download and install them?

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Posted · Report post

Hi aerta

 

I don´t know about this, I´m only an user like you, I see a lot of question about it at forum.
I suppose that they (PL) will resolve this issue when they are online completely.
You can wait for a Moderation´s reply.
;)

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Posted · Report post

Thank you Batman. I hope they have you on the payroll, you're doing a better job than the mods it would appear

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Posted · Report post

I'll second that.

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Posted · Report post

i have the same problem. i cant identicate in the pagelines dashboard ,then i cant download the plugins

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I am having trouble to. I am working on a new site all through page lines 2.4. I cannot login in "through the website" that I am developing. 

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Thanks batman, a beacon as ever.  I'm also finding that this is causing lag issues with my websites while they try to retrieve some of the plugins.  This is all causing Pagelines User base, much embarrassment with our own client basis!  :phew:

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Posted · Report post

We humbly apologize to everyone for all these difficulties.  Unfortunately, the hacking caused more grief that one might expect.  We're not simply restoring a site, but working to protect systems for the future, and for the protection (in the long term) of your sites.  As you can all see, there's quite a bit of interactivity between your sites and PL.com, so we're trying hard to make sure that's done right, for good reason.

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Posted · Report post

Thanks Rob, you guys have now provided me and I think most Framelinewith a work around that I can live with for the short term.  

 

You can download your paid Plugins via your launchpad here http://launchpad.pagelines.com

 

I was after the Pagelines Section Plugin for a new websites I am building, which I grabbed from another Pagelines installation /wp-content/plugins/pagelines-sections, activated in the Wordpress/Pagelines Dashboard and hey presto it all works.

 

Hope this helps  :nurse:

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Posted · Report post

Brilliant!!!!

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Posted · Report post

Don't seem to be able to log into the launchpad.pagelines.com ... says the 'server not found'?

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Posted · Report post

Hi suecockburn

This work fine to me now.

Captura%2520de%2520pantalla%25202013-07-

Clean your cache browser and try again.

;)

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Posted · Report post

Great idea, Bluey - thanks!

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Posted · Report post

Thanks Rob, you guys have now provided me and I think most Framelinewith a work around that I can live with for the short term.  

 

You can download your paid Plugins via your launchpad here http://launchpad.pagelines.com

 

I was after the Pagelines Section Plugin for a new websites I am building, which I grabbed from another Pagelines installation /wp-content/plugins/pagelines-sections, activated in the Wordpress/Pagelines Dashboard and hey presto it all works.

 

Hope this helps  :nurse:

Great tips - just put me in 1st forward :)

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Posted · Report post

Is there anywhere to download the free plugins? I need a copy of launchpage

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Yes anywhere for the free plugins - I would like lazy-loader for re project???

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If we're talking about alternates until Pagelines is up and running again, it would help greatly if PL could provide a basic download link to the Pagelines framework base child theme, which of course is only available through the store.

 

I tried borrowing the base child theme from another launched project but even without any customisation within that child theme, trying to activate it in the new client's fresh install gave me a white screen of death.

 

I just want to get a client's project started for them and get us back on schedule. It does not need any of the extra/paid PL sections or plugins.

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Guys, I believe some ETA for the fix on this issue would be much appreciated. Relying on workarounds is not what we're paying for and certainly a more open PR approach is needed when addressing such substantial problems, especially at times when you're trying to push a new pricing scheme  :phew:

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This is taking to long! I have 5 client sites that haven't been started yet and I'm paying for a designer to sit here and twiddle his thumbs all week.

Pagelines please put plugins, framework, child themes, etc. somewhere online so we can at least carry on. And more importantly WHEN is this going to be sorted out?

 

COME ON PAGELINES, ANSWER THEE QUESTIONS AND LET YOUR CUSTOMERS KNOW WHAT'S HAPPENING!

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