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"Could not connect to PageLines as user" What's going on


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#1 dreamsight

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Posted 30 July 2013 - 09:11 AM

Is there a post that says exactly what's going on and when it's gong to be sorted?

 

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#2 bleuy

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Posted 30 July 2013 - 09:17 AM

Its getting INCREDIBLE FRUSTRATING! I have now lost a weeks worth of billable time due to their issue.  The latest update is here, but its as helpful as a chocolate teapot!  According to the post it should all be working fine, its clearly not!



#3 dreamsight

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Posted 30 July 2013 - 10:03 AM

I'm in the same boat, I've got clients pushing and I can't do anything.



#4 aerta

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Posted 30 July 2013 - 10:17 AM

Me too. Can't connect with my user name and password through my sites. Oh dear.



#5 dreamsight

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Posted 30 July 2013 - 11:26 AM

It would be better if we knew what was happening



#6 batman

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Posted 30 July 2013 - 11:57 AM

Hi @

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, @

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, @

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The last information you can see in this

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Perhaps it can help you

;)


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#7 aerta

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Posted 30 July 2013 - 12:21 PM

Ok so I can login to Pagelines and download Pagelines plugins. What about the Pagelines sections I bought? How do I download and install them?



#8 batman

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Posted 30 July 2013 - 12:26 PM

Hi @

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I don´t know about this, I´m only an user like you, I see a lot of question about it at forum.
I suppose that they (PL) will resolve this issue when they are online completely.

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You can wait for a Moderation´s reply.
;)


#9 dreamsight

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Posted 30 July 2013 - 12:41 PM

Thank you Batman. I hope they have you on the payroll, you're doing a better job than the mods it would appear



#10 aerta

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Posted 30 July 2013 - 12:47 PM

I'll second that.



#11 trisquelmedia

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Posted 30 July 2013 - 01:23 PM

i have the same problem. i cant identicate in the pagelines dashboard ,then i cant download the plugins



#12 kinglou75

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Posted 30 July 2013 - 01:50 PM

I am having trouble to. I am working on a new site all through page lines 2.4. I cannot login in "through the website" that I am developing. 



#13 bleuy

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Posted 30 July 2013 - 02:12 PM

Thanks @

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, a beacon as ever.  I'm also finding that this is causing lag issues with my websites while they try to retrieve some of the plugins.  This is all causing Pagelines User base, much embarrassment with our own client basis!  :phew:



#14 Rob

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Posted 30 July 2013 - 07:07 PM

We humbly apologize to everyone for all these difficulties.  Unfortunately, the hacking caused more grief that one might expect.  We're not simply restoring a site, but working to protect systems for the future, and for the protection (in the long term) of your sites.  As you can all see, there's quite a bit of interactivity between your sites and PL.com, so we're trying hard to make sure that's done right, for good reason.


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#15 bleuy

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Posted 30 July 2013 - 07:14 PM

Thanks @

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, you guys have now provided me and I think most Framelinewith a work around that I can live with for the short term.  

 

You can download your paid Plugins via your launchpad here 

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I was after the Pagelines Section Plugin for a new websites I am building, which I grabbed from another Pagelines installation /wp-content/plugins/pagelines-sections, activated in the Wordpress/Pagelines Dashboard and hey presto it all works.

 

Hope this helps  :nurse:


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#16 Rob

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Posted 30 July 2013 - 07:18 PM

Brilliant!!!!



#17 suecockburn

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Posted 30 July 2013 - 09:58 PM

Don't seem to be able to log into the launchpad.pagelines.com ... says the 'server not found'?



#18 batman

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Posted 30 July 2013 - 10:02 PM

Hi suecockburn

This work fine to me now.

Captura%2520de%2520pantalla%25202013-07-

Clean your cache browser and try again.

;)



#19 aerta

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Posted 31 July 2013 - 10:10 AM

Great idea, Bluey - thanks!



#20 Martin Bay

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Posted 31 July 2013 - 12:59 PM

Thanks @

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, you guys have now provided me and I think most Framelinewith a work around that I can live with for the short term.  

 

You can download your paid Plugins via your launchpad here 

Please Login or Register to see this Hidden Content

 

I was after the Pagelines Section Plugin for a new websites I am building, which I grabbed from another Pagelines installation /wp-content/plugins/pagelines-sections, activated in the Wordpress/Pagelines Dashboard and hey presto it all works.

 

Hope this helps  :nurse:

Great tips - just put me in 1st forward :)