• 0

Unwelcome Ads in Header replaced My custom logo


Question

Posted · Report post

[attachment=1262:Pagelines.jpg]I started seeing flash ads while working today.  I thought it was my computer.  I cleaned scanned etc.  I went into pagelines and see that my custom logo has been replaced by these flashing ads.

 

Somehow, I have been able to upload the logo again,  Only to see it back to flashing ads again.  I have done this 4 times.  Please help. I have not been on the site since last wed. until today.  NO changes were made.

 

print screen uploaded of what I am seeing while trying to upload my custom branding logo.

 

Kelly

Share this post


Link to post
Share on other sites

4 answers to this question

  • 0

Posted · Report post

Hi Kelly

 

That's not normal behavior for Pagelines, I would advise contacting your host and getting them to check your hosting account in case you've been hacked and someones added some code to one of the core files which is overruling your site options.

1 person likes this

Share this post


Link to post
Share on other sites
  • 0

Posted · Report post

Believe it or not after nearly throwing everything out the window... i figured out the problem.... CHROME! Went on from I.E. everything needed a tweak and some patience.  Took Chrome off ran a few different machines and cleared the site cache. Everything was fine.  Put Chrome back on and BAM!  There they were again.  I would alert your users of the issue in case anyone else has a problem :(

Share this post


Link to post
Share on other sites
  • 0

Posted · Report post

Does everything look ok on your end at covvha.net ?

Share this post


Link to post
Share on other sites
  • 0

Posted · Report post

Hi Kelly,

 

It looks fine in Firefox and Chrome.   I'd still take James' suggestion seriously, as your site may have a security loophole in it.

 

My suggestions to complement his include:

Check for outdated plugins, making sure everything is up to date with the latest WP version.

Make sure you've changed or don't use 'admin' as the administrator's user ID.  There are plugins that will help you change this if you do.

Make sure your password is complicated, and not easily discernible. There are password generator sites. 

Since your site takes donations by credit card, I'd recommend using a security certificate (SSL) so that your site is trusted when processing transactions.  I'm not sure how you process the info, but any site that's not secured and takes credit cards is a target for hackers.

 

I'm not saying your site was definitely hacked.  That's a possibility, but more likely it has some security gap in a plugin. You just want to protect your site as much as possible, as we do.

Share this post


Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!


Register a new account

Sign in

Already have an account? Sign in here.


Sign In Now