Hi Jenny and Chris
I've realised I can't use a URL rather than an IP address because my hosting service's address IS just an IP address - and that is where my site IS - until we are ready for it to 'go live'. When I type in the actual current address, I get an error message. (see attached)
I tried typing in the address it WILL be when it's live - and FB accepts it, no problem. (see attached)
BTW when I was googling around for a solution, I came across the related problem of using a local host with FAO. There were work arounds suggested, but I don't think they apply to my situ.
I am just going to wait til we go live.
Thank you so much for being available to help. I really appreciate and respect how you all at Pagelines approach the challenge of supporting the people using the programme.
I am sure I will be asking more questions soon! :-P