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Problem with Direct Admin Backup

Direct Admin Backup Lost setting

Best Answer Danny , 14 June 2013 - 07:29 AM

I think the best course of action is for you to contact your host again and ask them to investigate further, as Simon mentioned we have idea how your backup system on your host works. Go to the full post


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#1 stefanoferruggiara

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Posted 10 June 2013 - 01:55 PM

Hi,

yesterday i see that my site lost some setting (widget footer section - pagelines framework non updates)

I call my host in Milano... and he told me that for a problem i made a backup...

Everytime he do that.. i lost my setting...

How is it possible... ?? Only on my site with pagelines..

 



#2 Simon_P

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Posted 10 June 2013 - 02:05 PM

The settings are stored in the database, so maybe he is only backing up files. I have no idea how direct admin or your host works.



#3 stefanoferruggiara

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Posted 14 June 2013 - 01:31 AM

The only problem i have with the site where there is Pagelines.. that lost some setting.. not all.. 



#4 Danny

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Posted 14 June 2013 - 07:29 AM   Best Answer

I think the best course of action is for you to contact your host again and ask them to investigate further, as Simon mentioned we have idea how your backup system on your host works.

#5 stefanoferruggiara

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Posted 15 June 2013 - 12:26 PM

OK.. i will :) Thanks!



#6 Rob

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Posted 15 June 2013 - 01:54 PM

Great.  Your host is best in this matter.

 

Ciao Stefano!







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