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Problem with Direct Admin Backup


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Posted · Report post

Hi,

yesterday i see that my site lost some setting (widget footer section - pagelines framework non updates)

I call my host in Milano... and he told me that for a problem i made a backup...

Everytime he do that.. i lost my setting...

How is it possible... ?? Only on my site with pagelines..

 

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5 answers to this question

Posted · Report post

I think the best course of action is for you to contact your host again and ask them to investigate further, as Simon mentioned we have idea how your backup system on your host works.

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Posted · Report post

The only problem i have with the site where there is Pagelines.. that lost some setting.. not all.. 

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Posted · Report post

The settings are stored in the database, so maybe he is only backing up files. I have no idea how direct admin or your host works.

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Posted · Report post

OK.. i will :) Thanks!

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Posted · Report post

Great.  Your host is best in this matter.

 

Ciao Stefano!

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