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Getting 404 on Pagelines Page options



Best Answer Simon_P , 17 May 2013 - 04:28 PM

Yes mod_security IS server wide, it is an apache module they have installed.

 

You can however add per folder directives either with htaccess ( if they have it enabled ) or via the vhost settings in httpd.conf.

 

Being a web host they should already know this.

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#1 hudsonmoon

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Posted 16 May 2013 - 04:17 PM

Since I added Facebook AIO, I'm getting a 404 whenever I click Pagelines>>>Page Options. I have saved my permalinks and contacted my host provider about mod-security. They say their mod_security is a top-down feature on their entire server and can't change it.

 

URL http://suburbanmillennial.com/

 

Any ideas?



#2 Simon_P

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Posted 16 May 2013 - 04:29 PM

How many other sections do you have active?

 

Usually the page options 404 is because PHP added a limit to the amount of options allowed in a post object, the default is 1000.

 

This can be adjusted via .htaccess/php.ini depending on your host.

 

If it WAS mod_sec then your host would be able to tell us the error by looking at their audit log. Which is why i dont think it is that because either there was nothing in the logs, or they dont know where to look ;)



#3 hudsonmoon

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Posted 16 May 2013 - 05:14 PM

I only have 3 active sections. Branding, Simplicitate menu and secondary nav which I'm not even using.

 

How do I adjust htaccess/php.ini ? or rather - What line do I adjust and what value?



#4 Simon_P

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Posted 16 May 2013 - 06:34 PM

Ist you need to get your host to look at the PHP logs and find out from the logs what is causing the error. 



#5 hudsonmoon

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Posted 17 May 2013 - 03:21 PM

Ok - I just caused the error. My host provider gave me this:

[Fri May 17 09:17:18 2013] [error] [client 67.86.220.183] ModSecurity: Output filter: Failed to read bucket (rc 70007): The timeout specified has expired [hostname "suburbanmillennial.com"] [uri "/wp-admin/admin.php"] [unique_id "UZZJ@tHsRz8ADUolCVMAAAAV"]



#6 Simon_P

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Posted 17 May 2013 - 04:10 PM

The only thing i can find on google is that the page is taking too long to load.

 

You can get mod_security turned off per folder, depends how they have it setup.



#7 hudsonmoon

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Posted 17 May 2013 - 04:20 PM

So the site itself is taking too long? 

The mod security thing is what I started out with. They said Mod_security is set for the entire server and they can't change it for one folder. Have you ever heard of that? I don't know what else to tell them to do.

 

Thanks for your help on this.



#8 Simon_P

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Posted 17 May 2013 - 04:28 PM   Best Answer

Yes mod_security IS server wide, it is an apache module they have installed.

 

You can however add per folder directives either with htaccess ( if they have it enabled ) or via the vhost settings in httpd.conf.

 

Being a web host they should already know this.



#9 MrFent

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Posted 17 May 2013 - 04:37 PM

Simon, do you think if I broke up the three facebook modes into three separate sections, it would fix it because each section would have fewer options?



#10 Jenny

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Posted 23 May 2013 - 06:26 PM

Please let us know if you still need assistance, otherwise I will close this topic in 7 days. Thanks!

 

@MrFent I'd recommend asking Simon about that in developer chat. :)







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