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Purchase of Featured Picture Boxes not showing up as available



Best Answer john7626† , 13 May 2013 - 02:04 AM

Received the section via email. Installed it and am anxious to use it.  The response from Ryan Varley and Jenny@pagelines.com has been tremendous. Thanks.

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#1 john7626†

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Posted 12 May 2013 - 02:49 PM

I purchased the section Saturday, 5/11/13, at 9:55 PDT and received my receipt via email almost immediately. When it hadn't become available for installation after four hours, despite refreshing the store numerous times, trying the page in various browsers, etc., I sent an email to Ryan Varley. He responded very quickly, and as I expected, had nothing to do with delivery through the store. (He wrote a terrific email response, though.) Today is Sunday, 5/12/13, at 10:42 a.m. EST and the section is still not available. What can I do to get this issue resolved. Thanks.

 



#2 ryanvarley

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Posted 13 May 2013 - 12:05 AM

Hi, when you login to launchpad do you see it available to download?

 

http://www.pagelines...hpad/member.php

 

Im sending you the section by email now so you can use it whilst we get this sorted :-)



#3 john7626†

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Posted 13 May 2013 - 02:04 AM   Best Answer

Received the section via email. Installed it and am anxious to use it.  The response from Ryan Varley and Jenny@pagelines.com has been tremendous. Thanks.