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Developer Plus Account - Prompted to Sign Up For Plus Again?


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I have a Developer License and Plus Membership. 

 

Today I am being prompted to add a Plus Account?  When I access Plus areas - e.g. Live Chat.

 

My monthly renewal is the 8th of the month through auto payments with Paypal.  The Paypal subscription is still active so why is there a lapse in membership?

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1 answer to this question

Posted · Report post

Hi there,

 

Unfortunately the moderating staff on the forum are unable to deal with account related inquiries as we don't have access to the relevant systems. If you could drop an email to hello @ pagelines.com our billing team will be able to double check what's happened for you and advise further/resolve.

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