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Developer Plus Account - Prompted to Sign Up For Plus Again?

Developer Plus Account

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#1 page1searchenginemarketing†

page1searchenginemarketing

    Member

  • DMS Subscriber†
  • 13 posts

Posted 10 May 2013 - 03:45 AM

I have a Developer License and Plus Membership. 

 

Today I am being prompted to add a Plus Account?  When I access Plus areas - e.g. Live Chat.

 

My monthly renewal is the 8th of the month through auto payments with Paypal.  The Paypal subscription is still active so why is there a lapse in membership?



#2 James B†

James B

    Advocate

  • DMS Subscriber†
  • 5126 posts

Posted 10 May 2013 - 03:58 AM

Hi there,

 

Unfortunately the moderating staff on the forum are unable to deal with account related inquiries as we don't have access to the relevant systems. If you could drop an email to hello @ pagelines.com our billing team will be able to double check what's happened for you and advise further/resolve.