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Theme not visible in appearance menu

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Posted · Report post

Hi,

 

I have installed a new theme (iBlog Pro) - it shows as installed in the Pagelines store and I have checked in the WP-content / themes folder on the server and it is in there.

 

However it is not available to activate in the appearance menu in WP

 

How do I activate it?

 

Many thanks

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10 answers to this question

Posted · Report post

Hi,

 

I have deleted and re-installed again - and it appears to be working now

 

thanks for your help

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Posted · Report post

Hi,

 

Can you provide a link to the site in question and also what version of iBlogPro have you installed?

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Posted · Report post

Hi,

 

It is iBlog Pro5 (from the Pagelines store)

 

The site is www.greyfinn.co.uk

 

Thanks

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Posted · Report post

iBlogPro 5 is a child theme for PageLines Framework, therefore you need to have PageLines Framework installed. The simplest way to install the theme is to:

 

1. Login to your websites Wordpress Admin Dashboard and make sure PageLines Framework is the active theme.

2. Now go to PageLines > Dashboard > Your Account and make sure your PageLines username and password have been entered.

3. Once your PageLines username and password have been entered, go to PageLines > Store > Themes > Top Premium.

4. Scroll down until you find iBlogPro 5 and click install.

 

iBlogPro 5 should now be installed correctly.

If you didn't use this method to install iBlogPro 5, can you inform us how you installed the theme. If iBlogPro 5 isn't available in the Appearance > Themes menu, then the theme isn't installed correctly.

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Posted · Report post

OK this was how I installed the theme.

 

It is not visible in the appearance > themes menu

 

I will delete the theme from the server and re-install - I will see if this solves it.

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Posted · Report post

I have deleted and re-installed the theme in exactly the way described (as done originally)

 

The same issue persists, I am afraid.

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Posted · Report post

Hi,

 

Can you confirm that when you look in wp-content/themes (via FTP) you have pagelines-iblogpro5 listed there?

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Posted · Report post

Hi,

 

yes it is

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Posted · Report post

Can you screenshot Dashboard > Appearance > Themes, please.

 

And if possible, Dashboard > Store > Themes > Your Themes to show iBlog5?

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Posted · Report post

Ok, thank you for informing us the issue has been resolved.

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