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Can't change Page Options for Author Posts


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I'm trying to change the Page Options for Author Posts (I want to hide the primary sidebar). I change the options, click Save options (the blue button) and get the message "Base Theme settings saved - View your site". 

 

But it doesn't work. The options page reload with none off the options changed, and the changes doesn't take effect either. 

 

This is only an issue with Page Options for Author Posts, I can change all other Pages Options. 

 

I think this is a new issue after the latest Pagelines upgrade (I've changed this options before).

 

I've tried to disable all plugins, except the ones that are either from Wordpress.org (the ones that come with the installation, like Importer), from Pagelines or recommended by Pagelines, but that didn't change anything. 

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Posted · Report post

Please clear the cache and disable WP Super Cache, the plugin is still active.

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Posted · Report post

ok

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Honestly, I am at a loss how you have managed to get two different layouts on your authors pages, I am not even able to recreate it. Therefore, can you take a screenshot of each of your authors pages, in the screenshot please make sure that the Wordpress Adminbar is in view.

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Posted · Report post

screenshot-author-2.jpg

 

screenshot-author-1.jpg

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Have you added any custom code such as CSS or scripts ? If so please disable them for the time being and see if this resolves your issue.

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Seems like the issue with different layouts was caused by bad CSS. I was using author-class for some categories for targeting the metabar. When adding the metabar-class as well to the CSS it was fixed. Thanks.

 

But the original issue still stands. You mentioned earlier that it might be a server issue? 

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PageLines Framework is tested rigorously on many setups, but many hosting companies have different setups, even strange setups and therefore, its near impossible for us to test them all.

 

So if a user encounters an issue, it generally comes down to one or a combination of the following:

 

1. Bad coded plugins

2. Custom code i.e. scripts, CSS.

3. Server configuration.

 

I'm not saying PageLines Framework is bug free but generally in most cases, one of the above is to blame and we have to narrow it down. That is why when you mentioned that you had disabled all plugins and the issue remains, I mentioned it could be a server configuration issue. If the issue has been resolved by removing custom CSS, then it isn't related to your server.

 

I have marked your reply above, as answered.

 

Thanks for informing us!

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No, CSS didn't resolve the issue (only the issue of different layouts for some Author pages). I still can't edit Page Options for Author pages.

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AH Ok, I apologise. Can you send an email to hello@pagelines.com

 

In your email, provide admin username and password along with a link to this topic and explain the issue. Our staff will then login to your site and investigate the issue.

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I am having this same problem as well. It persists even if I deactivate all plugins. And I don't even have any Pagelines sections or the plugin installed.

 

It's ridiculous - all I want to do is set the Tags template to have a left body and one right sidebar.

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Posted · Report post

idea15 - I am not sure what you mean by tags template. Can you create your topic and provide as much information as possible, so I can try and recreate your issue please.

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