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open graph not working


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#1 4aniram

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Posted 04 March 2013 - 10:35 PM

Hi,

I am working on a website that is currently a password-protected staging site. I checked the include open graph box in Pagelines and I am using the Pagelines social media bar.

 

When clicking the Facebook icon, I only get the link, but not the featured image or the headline.

 

I tried debugging on facebook developers and I get as answer:

Bad Response Code:URL returned a bad HTTP response code.

 

screenshot of the page attached.

 

Is it possible that the password protection causes the problem?

Any other suggestions?

 

Thanks in advance

Attached Files



#2 Rob

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Posted 04 March 2013 - 10:55 PM

Hi,

 

When looking at your screenshot, it's essentially rejecting the URL you've provided because it's not the URL to the live site.  When FB is checking the URL, it's getting an error, which prevents Open Graph from seeing what's on the pages or posts.

 

I suspect that once live, this will work just fine. We've not had an enquiry about this in months, so I don't think there's any issue except what that screenshot is saying.

 

Hope this helps.



#3 4aniram

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Posted 04 March 2013 - 10:57 PM

Thanks for your quick reply. Will check when the site is live.



#4 Rob

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Posted 04 March 2013 - 11:16 PM

Great!