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Section Control Panel not working


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Section Control Panel not working

 

The Pageline section panels are not working properly. I cannot move the panels and the hide function or clone function will not responed. I have deactivied all the plugins and the problem still presists "HELP"

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10 answers to this question

Posted · Report post

Can you please e-mail your WP dashboard log in info to hello@pagelines.com? I want to log in and see if the same behavior happens for me.

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Posted · Report post

Hi Ralph,

 

I've logged into your site using the details you've sent in. It seems to have resolved, I can move sections in the drag and drop and they render on the page ok. I can also duplicate sections inside the drag and drop. I think the problems were having before were related to one of the plugins you had active.

 

Please try again and let us know if you see the same result.

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Posted · Report post

The problem still persists!! I logged into the site and tried to use the section control panels with no luck. All the
plug-ins on the site have been deactivated so that does not appear to be the problem. I am using windows 7, is there something else that
could be causing the problem?  Should I reinstall Pageline or is possible that the theme Ignate could be the problem.
 

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Posted · Report post

Sounds like a bad cookie and or browser cache problem.

Try a different browser or clear your browser cache.

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Posted · Report post

Hi Ralph

 

Thanks for coming back to us, I've taken a video screenshot so you can see whats happening when i login

 

http://screencast.com/t/ypulAnNyPK9

 

The sections and the drag and drop work ok, try Simon's advice and let us know if that works on a different browser or by clearing the cache/cookies.

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Posted · Report post

tryed Chrome same problem and cleared the cache in firefox, problem still there

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Posted · Report post

Now it appears to working now, maybe the problem was the firefox browser

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Posted · Report post

Are you using the latest version of PageLines?

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Posted · Report post

Yes I download the latest verison Sunday, also using wordpress version 3.5.1

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