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Videos not loading in Feature Sections


Best Answer Danny , 14 February 2013 - 12:58 PM

Hi,

 

Video works for me, http://d.pr/i/G5B9

Here are the settings I have used.

http://d.pr/i/uTRU

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6 replies to this topic

#1 Brennum

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Posted 14 February 2013 - 06:33 AM

Hello,

 

I've been trying to embed simple vimeo code into the "Feature HTML" area. It will display in the admin area with all the other features but when viewing an actual page the blank gray screen shows up. What needs to happen to fix this?

 

Thanks,

Brian



#2 Danny

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Posted 14 February 2013 - 07:58 AM

Hi Brian,

 

Can you copy the code you're using into our paste service please and see can investigate the issue.

 

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#3 Brennum

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Posted 14 February 2013 - 11:43 AM

Hi Danny,

 

Here's the vimeo embed code. I've tried testing different videos, on both vimeo and youtube, and placing them in the Features Section Media Area. I've tried a fresh install of PL and it's still happening. Also tried using the local testing server as well as a live one with no luck.

 

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#4 Danny

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Posted 14 February 2013 - 12:58 PM   Best Answer

Hi,

 

Video works for me, 

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Here are the settings I have used.

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#5 Brennum

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Posted 14 February 2013 - 02:07 PM

Thanks Danny,

 

Not certain what the issue was, but I created a new Feature and pasted the code and it works fine. For some reason modifying a previous Feature wasn't working, which doesn't makes sense even after empty cookies and cache.

 

Appreciate your help.

 

Brian



#6 greenfly

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Posted 14 February 2013 - 02:56 PM

Hi Bluetree 

 

is this issue now resolved?



#7 Brennum

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Posted 20 March 2013 - 04:42 PM

Hey Martin,

 

Yes, I believe this has been resolved. I think the reason videos weren't showing up in the feature was because an option was selected for "Feature Text Position". Once that was set back to "Select" it worked perfectly.

 

Thanks,

Brian