Custom Logo not showing after reloadingcustom logo
Posted 13 February 2013 - 11:09 PM
Can you please help me figure out why my custom logo is not showing up anymore.
It was working this morning. I removed the old image in order to adjust some colors. After trying to upload the new image, using the Website Setup (Pagelines - Site Options - Website Setup - Upload custom logo), it doesn't show up anymore.
I've tried both ways: Upload Image and Select From Library.
Posted 13 February 2013 - 11:42 PM
Did you save the settings? It appears like there's just no image loaded.
Do you have a cache plugin activated? If so, please clear the cache via the plugin's setting after uploading the image again and saving.
Posted 14 February 2013 - 12:12 AM
I am Saving Options (in the Website Setup panel) after each attempt to upload or select the image.
I have the plug-in WP Super Cache installed, but NOT ACTIVATED.
When I log in to the File Manager of the host (HostGator), I've looked around for a cache that needs to be cleared, but not finding anything. There is a folder called supercache but it's empty. Do you have any tips for me on this?
What else could it be?
Posted 14 February 2013 - 12:19 AM
It could be a conflicting plugin.
If you didn't get the plugin from PageLines, deactivate it. Test and see if this works.
Posted 14 February 2013 - 12:30 AM Best Answer
Haha. No, it wasn't any of those things. It was something about the way the JPEG was saved. I went back into Photoshop and Saved for Web. Now Pagelines likes it. Thanks.