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Download "Insert Into Post" not working...


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#1 conceramedia

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Posted 11 February 2013 - 12:26 PM

Hi-

Using Pagelines platform pro base with WP 3.5.1.

 

When our client goes through the process to upload a file to have it available as a download on the site, it uploads the file to the download list, but the "insert into post" button has stopped working.  She's been doing this weekly for the past year, but it's just now become temperamental.  Because it uploads to the gallery, she's able to go into the download list and link it that way, but unable to just insert it "into the post" as she has all along. We've tried changing the file name, deleting old files, etc., to no avail.  Please let me know how to proceed in fixing this- thanks! :)

 

 



#2 Danny

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Posted 11 February 2013 - 12:35 PM

HI,

 

I apologise but I don't quite understand what you're referring to when you say download list, is this a plugin ?


Also, what product is your client using Platform Pro or PageLines Framework, as you say Platform Pro but have posted in the PageLines Framework forum. When you reply with this, can you also provide the version too.