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Comment Fields not Showing

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#1 fabhousewife

fabhousewife

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Posted 08 January 2013 - 05:11 AM

Hello, 

 

I'm having trouble with my comments section for my website 

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.  There used to be no issues, but something has recently changed.  Even though comments have been inserted within the "drag and drop" setting for "blog" and "blog post", and nothing is selected as hidden, the comment box is no longer showing up.  I can see some previous comments, but there isn't a way to add new comments.  Also, the "add comment" link is now listed underneath the title of a post, but it still doesn't show a comment form when clicked.  I've tried in Firefox and Chrome.  Can you please help?  I'm using Pagelines version 2.3.8.



#2 Rob

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Posted 08 January 2013 - 05:44 AM

Quite likely this is caused by a plugin conflict.  Double check to see if anything is changed at Dashboard > Settings > Discussion.

 

Presuming nothing's changed, disable all plugins you did not obtain via the PageLines Store (except Akismet).

 

Make sure everything's up to date.  Check each disabled plugin to ensure it's compatible with WordPress 3.5.

 

Let us know if this resolves the issue.

 

BTW, if you have a caching plugin, clear the cache before deactivating that, and do that one last.