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403 Forbidden: You do not have permission to access this document.


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I have recently experienced an issue where I am trying to alter the page setup. When I click to save settings (eg the page layout with a display of which sidebars etc) I get this error message. I have checked my file permissions and the wp-admin directory has 755 permissions. options.php has 644. I have resaved the wordpress salt passwords and relogged in. I have disabled all plugins and no issue there. Anyone have any ideas? Thanks.

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2 answers to this question

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This was resolved as follows: it was mod_security that was the issue. The hoster doesn't as a rule permit clients to turn it off. They did it for me and now it works fine.

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Posted · Report post

A 403 error can be the result of a server-based security issue, or as simple as a Permalinks setup issue.

 

Let's take the simpler approach first and go to Dashboard > Settings > Permalinks.  I cannot stress this bit enough:  DO NOT CHANGE ANYTHING -- just save the settings.  Now check to see if this resolved the issue.

 

If it did, your problem's resolved. If not, you'll need to consult your hosting company.  This can happen, particularly if an installer was used to implement the WordPress installation.

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