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Platform Pro Setting Not Loading Correctly

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When I go to "platform pro" in the dashboard, all of the content loads at once (instead of just the section that is selected). All of the features appear to be working correctly, besides for the "Layout Editor", which does not work at all. I've tried IE, firefox, chrome, and safari. All plugins are disabled. I've attached a screen shot of the problem. The URL is irealtyarkansas.com.

 

Any help would be greatly appreciated!

post-30355-0-66298800-1355778202_thumb.p

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16 answers to this question

Posted · Report post

Is this an old site? Not sure why your posting it in the PageLines Framework area?

 

Anyway i'll move the topic to the correct forum.

 

 

Heres the answer btw.

 

Replace platformpro/admin/js/jquery.layout.js with the file attached to this post. 

 

File is also located here: http://paste.pagelines.com/1q4

jquery.layout.js.zip

platform.admin.js.zip

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Posted · Report post

Apologies for placing in the wrong area. 

 

This is a brand new website, with everything updated.

 

I cannot locate the file: platformpro/admin/js/jquery.layout.js

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Posted · Report post

Whats the url of the website?

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Posted · Report post

irealtyarkansas.com , but it is doing this with all my websites. I have 15+ cases of this problem. 

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Posted · Report post

Just another point, the loading symbol below the menu (directly below the "custom code" tab), never stops loading. I'm not sure what that means or what is causing this, but that is new. 

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Posted · Report post

I changed the file you recommended. That did not work. 

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Posted · Report post

More detail:

 

I copied and pasted the content into the correct file.

 

It seems to be having a hard time saving, but it looks like it's trying. On the home page, the three images now line up horizontally, but now they hang over the edge. Obvious error if you look at the home page.

 

Also, in the "layout editor" , under 

"Configure Layout Dimensions"

when I click the layout I want to edit, the area displaying the layout disappears (see image link)

 

http://www.irealtyarkansas.com/about/capture3/

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Posted · Report post

you will need to clear your browser cache, and this file will fix the wp-admin layout, nothing else.

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Posted · Report post

Oh and what do you mean by its having a hard time saving? You are uploading with FTP right? and overwriting the file?

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Posted · Report post

I am editing via cpanel file manager.

 

If you look at the homepage (irealtyarkansas.com), notice the right side of the page? It appears that when I edit the page width (from 960 to 1000), the border of the page does not move, but the content does move. It thinks that it has 1000px, but the border doesn't move with it, which causes the content to hang over the edge.

 

I hope that makes sense. 

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Posted · Report post

Well i dont know about that, i'd suggest just reseting the layout and leaving it as default.

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Posted · Report post

Okay, appreciate your help. Hope all is well in Ireland.

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Posted · Report post

Please click 'marked solved' somewhere ;)

 

Yes its wet here in ireland.

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Posted · Report post

I do not consider this issue resolved.

 

I cannot change the width of my website.

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Posted · Report post

Ok added another file. Case closed.

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