Jump to content


Photo

Platform Pro Setting Not Loading Correctly


This topic has been archived. This means that you cannot reply to this topic.
16 replies to this topic

#1 dfworthy

dfworthy

    Member

  • Members
  • 17 posts

Posted 17 December 2012 - 09:03 PM

When I go to "platform pro" in the dashboard, all of the content loads at once (instead of just the section that is selected). All of the features appear to be working correctly, besides for the "Layout Editor", which does not work at all. I've tried IE, firefox, chrome, and safari. All plugins are disabled. I've attached a screen shot of the problem. The URL is irealtyarkansas.com.

 

Any help would be greatly appreciated!

Attached Files



#2 Simon_P

Simon_P

    Messer

  • Administrators



  • 8388607 posts

Posted 17 December 2012 - 09:20 PM

Is this an old site? Not sure why your posting it in the PageLines Framework area?

 

Anyway i'll move the topic to the correct forum.

 

 

Heres the answer btw.

 

Replace platformpro/admin/js/jquery.layout.js with the file attached to this post. 

 

File is also located here: http://paste.pagelines.com/1q4

Attached Files


Edited by Simon_P, 19 December 2012 - 07:30 PM.
Added other file.


#3 dfworthy

dfworthy

    Member

  • Members
  • 17 posts

Posted 17 December 2012 - 09:45 PM

Apologies for placing in the wrong area. 

 

This is a brand new website, with everything updated.

 

I cannot locate the file: platformpro/admin/js/jquery.layout.js



#4 Simon_P

Simon_P

    Messer

  • Administrators



  • 8388607 posts

Posted 17 December 2012 - 09:52 PM

Whats the url of the website?



#5 dfworthy

dfworthy

    Member

  • Members
  • 17 posts

Posted 18 December 2012 - 01:38 AM

irealtyarkansas.com , but it is doing this with all my websites. I have 15+ cases of this problem. 



#6 dfworthy

dfworthy

    Member

  • Members
  • 17 posts

Posted 18 December 2012 - 01:47 AM

Just another point, the loading symbol below the menu (directly below the "custom code" tab), never stops loading. I'm not sure what that means or what is causing this, but that is new. 



#7 Simon_P

Simon_P

    Messer

  • Administrators



  • 8388607 posts

Posted 18 December 2012 - 01:50 AM

Yes here is a link to the file you need to replace: http://www.irealtyar...query.layout.js



#8 dfworthy

dfworthy

    Member

  • Members
  • 17 posts

Posted 18 December 2012 - 02:39 AM

I changed the file you recommended. That did not work. 



#9 dfworthy

dfworthy

    Member

  • Members
  • 17 posts

Posted 18 December 2012 - 02:46 AM

More detail:

 

I copied and pasted the content into the correct file.

 

It seems to be having a hard time saving, but it looks like it's trying. On the home page, the three images now line up horizontally, but now they hang over the edge. Obvious error if you look at the home page.

 

Also, in the "layout editor" , under 

"Configure Layout Dimensions"

when I click the layout I want to edit, the area displaying the layout disappears (see image link)

 

http://www.irealtyar...about/capture3/



#10 Simon_P

Simon_P

    Messer

  • Administrators



  • 8388607 posts

Posted 18 December 2012 - 02:51 AM

you will need to clear your browser cache, and this file will fix the wp-admin layout, nothing else.



#11 Simon_P

Simon_P

    Messer

  • Administrators



  • 8388607 posts

Posted 18 December 2012 - 02:52 AM

Oh and what do you mean by its having a hard time saving? You are uploading with FTP right? and overwriting the file?



#12 dfworthy

dfworthy

    Member

  • Members
  • 17 posts

Posted 18 December 2012 - 03:06 AM

I am editing via cpanel file manager.

 

If you look at the homepage (irealtyarkansas.com), notice the right side of the page? It appears that when I edit the page width (from 960 to 1000), the border of the page does not move, but the content does move. It thinks that it has 1000px, but the border doesn't move with it, which causes the content to hang over the edge.

 

I hope that makes sense. 



#13 Simon_P

Simon_P

    Messer

  • Administrators



  • 8388607 posts

Posted 18 December 2012 - 03:30 AM

Well i dont know about that, i'd suggest just reseting the layout and leaving it as default.



#14 dfworthy

dfworthy

    Member

  • Members
  • 17 posts

Posted 18 December 2012 - 03:36 AM

Okay, appreciate your help. Hope all is well in Ireland.



#15 Simon_P

Simon_P

    Messer

  • Administrators



  • 8388607 posts

Posted 18 December 2012 - 03:38 AM

Please click 'marked solved' somewhere ;)

 

Yes its wet here in ireland.



#16 dfworthy

dfworthy

    Member

  • Members
  • 17 posts

Posted 19 December 2012 - 07:09 PM

I do not consider this issue resolved.

 

I cannot change the width of my website.



#17 Simon_P

Simon_P

    Messer

  • Administrators



  • 8388607 posts

Posted 19 December 2012 - 07:31 PM

Ok added another file. Case closed.