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3Rd Party Store Product Support

store 3rd party developers products support

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#1 Rob

Rob

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Posted 16 November 2012 - 05:23 PM

Greetings,

I just wanted to take a moment to briefly explain the present process for support of third-party products sold via our PageLines Store.

Developers are responsible to provide support directly for their products. Forum moderators for PageLines do not have access to these products or any knowledge of their workings. Thus they are unable to support these products directly.

But that doesn't mean you're without support. If you go to the product's page in The Store, you will see a comments system from LiveFyre. You can post Pre-Sales questions there.

For actual 3rd party support we have a dedicated forum area now, just click new post and select your product from the dropdown provided.

Link: http://www.pagelines...store-products/


Please do not use the review system to request support as this is not the purpose of reviews.

Developers are required to reply to the comments system, but are not required to reply by email (the contact button).

We appreciate your kind cooperation in using the product commenting system to obtain support for our third-party products.

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