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Template Drag'n'drop Doesn't Save

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Posted · Report post

Hi,

I've created a new custom page template. When I try to add sections using the drag'n'drop interface, the changes aren't saved. I've tried in three different browsers with the same result. What am I doing wrong?

Thanks,

Daniel

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15 answers to this question

Posted · Report post

I think I might have found the reason this isn't working for me. I had inadvertently used hyphens in the filenames of my page template, which I guess is not allowed, e.g.

 

page.staff-gallery.php

 

Anyway, if I remove the hyphens, e.g.

 

page.staffgallery.php

 

everything seems to be working.

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Posted · Report post

If you're using the Base theme already, I don't see a point in using PageLines Customize, but I also don't see the harm in using both (however, you should keep your customizations in one place, so you should pick one or the other).

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Posted · Report post

Hi Dnnyboy

 

Thanks for letting us know you got this resolved and sharing the answer :-)

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Posted · Report post

Yeah, no problem. You guys are always so helpful, so it's nice when I can be of use as well ;)

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Posted · Report post

Hey did you find why it won't save? I am having the same problem!

I desactivate all plugins, sections, themes and I still keep having the same problem to save the drag and drop section on the templates.

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Posted · Report post

Are you using the latest version of Framework?

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Posted · Report post

Hi,

 

I haven't had to deal with this in a while, but now I'm back with the same problem. I created a couple of new custom page templates, but I can't get the drag & drop template setup to save my templates.

 

I'm running version 2.4. 

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Posted · Report post

Can you disable all non-PageLines plugins and see if this resolves your issue. As I am unable to recreate the issue.

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Posted · Report post

I have disabled all plugins, and the problem persists.

 


 

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Posted · Report post

Can you provide a link to the site in question and also enable PageLines debug.

 

PageLines > Site Options > Advanced.

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Posted · Report post

I am by no means an expert in server configuration but this may be the cause of your issue as on your debug information you have the following:

 

 

PHP Safe Mode : Yes!
 
PHP Open basedir restriction : Yes!
 
PHP Register Globals : Yes (bad)
 
PHP Magic Quotes gpc : Yes (bad)
 
I recommend contacting your host and show them this information.

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Posted · Report post

Danny,

 

I have the same problem on my test setup, and the Pagelines debug output is:

 

WordPress Version : 3.5.1

Multisite Enabled : No

Current Role : Administrator

Framework Path : /Users/xtz591/Dropbox/Museion/web/newtest/wp-content/themes/pagelines

Framework URI : http://www.museion.ku.dk/wp-content/themes/pagelines

Framework Version : 2.4

Framework Build : 2.4

PHP Version : 5.3

Child theme : Yes
/Users/xtz591/Dropbox/Museion/web/newtest/wp-content/themes/pagelines-template-theme
http://www.museion.ku.dk/wp-content/themes/pagelines-template-theme

Ajax disbled : Yes

PHP Magic Quotes gpc : Yes (bad)

PHP memory : 256

Mysql version : 5.5.9

Sections DIR : Writable.
/Users/xtz591/Dropbox/Museion/web/newtest/wp-content/plugins/pagelines-sections

Sections Plugin : Not Active!

PHP type : Apache2handler

PHP User : Xtz591

OS : Darwin

Launchpad : Logged in ( medicalmuseion )

Licence : Dev

 

 

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Posted · Report post

Hi,

Which method are you using, by this I mean, are you using the PageLines Framework with the customisation plugin or the Base child theme ?

Have you tried disabling all non-PageLines plugins and see if this resolves the issue ?

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Posted · Report post

Hi Danny,

Now that you mention it, I think I might be using both. I'm running the Base Theme AND I've got the customization plugin active. Is this a) a problem and b ) pointless? :)

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