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2.3.5 Update Broke Vanilla Integration


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Posted · Report post

Just updated to 2.3.5 and Vanilla is broken. No forum pages will load, every thread brings up a 404 error. Also the "log-in with wordpress" via js connect is now broken and loads a 404 'page not found error' too.

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Posted · Report post

Thanks, that helped point me towards the .htaccess file, but not actually a deletion issue. I found on the Vanilla community forums that there was an Apache update for BlueHost that requires a change in the .htaccess file in the Vanilla install directory:

# RewriteBase /
should be edited to
# RewriteBase /forum[/code]

I'm not with Bluehost, but editing the .htaccess file fixed this on my host, so perhaps they too rolled out a similar update which requires a more direct path?

However I updated Vanilla before the v2.3.5 update was available and everything was working smoothly, so either updating to v2.3.5 freaked it out, my webhost's Apache update changed something, or there's something else I broke somewhere.

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Posted · Report post

I suspect in this case, that you may have updated Vanilla as well resulting in the unintentional deletion of Vanilla's .htaccess file.

Contact your host and ask them for a restoration of your server from before you made the change. It's really not related to PL's update.

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Posted · Report post

Hi,

Is this issue now resolved ?

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Posted · Report post

I had the same problem, followed the instruction on Vanilla forum to fix the issue by changing some details on the .htacces file but i was unsuccessful. I have to reinstall the forum and start afresh.

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Posted · Report post

Carl,

 

Thank you for letting us know.

 

If you need additional assistance, please open a new topic.

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Posted · Report post

Tried that before I posted the issue here, but I did it once more for you, and still 404'd.

After I tried switching permalinks from 'post name' back to 'default' which directs all forum thread links to the default Wordpress posts page. Changed it back, and threads = 404 again.

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Posted · Report post

Hi there, I've just checked your site to see if we can assist further and the forum seems to be displaying. Did you manage to resolve this issue or do you need further help. Please let us know

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Posted · Report post

ah take that back, just tried to go into it and saw the 404.

I've not used Vanilla before so I'm just gonna suggest some things which instantly come to mind, they might not be relevant to this situation, but might make sense somewhere etc.

Is everything published, nothing holding as a draft/preview anywhere? No slugs changed on any of the pages? In the admin area, can you see the content which is bringing up the 404 anywhere?

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Posted · Report post

I can't even get to the Vanilla dashboard, it seems like anything beyond the main forum index results in a 404 error.

There is nothing saved as a draft/preview in Wordpress.

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Posted · Report post

Usually a 404 error indicates an out-of-place permalink setting. Simply go to Dashboard > Settings > Permalinks and without changing any settings, just click the Save button. This will update the permalinks and should correct the 404 errors.

If not, please let us know.

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