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Can’T Seem To Upgrade To Newest Version...


Posted · Report post

I still CAN”T update to the latest version. Here’s exactly the error message (no plugins active)

View paste

The update process is starting. This process may take a while on some hosts, so please be patient.

Enabling Maintenance mode…

Updating Theme PageLines Framework (1/1)

Downloading update from…

Unpacking the update…

An error occurred while updating PageLines Framework: Could not copy file. /var/www/vhosts/

Disabling Maintenance mode…

All updates have been completed.

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1 answer to this question

Posted · Report post

Hi there,

You'll need to upload a new version of Pagelines manually on this occasion via FTP. As the update failed previously it's created a temporary file, .tmp which needs to be removed in order for the update to go through. Your host might be able to help you do this if you become stuck. You can find out more about temp files here

We advise you to do a full back up prior to removing or re-installing any files.

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