Internet Explorer crashes while viewing Blog-category page and Flash banner
Posted 18 October 2012 - 11:13 AM
On we have a banner (not the header!) that has a flash object inside. While viewing this with IE 8, the browser crashes. (Does not seem to be repeatable with IE9 at this moment). Is there something which we can do to prevent the page from crashing the IE8 browser? Unfortunately our users use various browsers, so "upgrade the browser" is not something we can enforce.
Please share your thoughts with us, is there anything weird at all on the page? Could there be a reason for the site to crash on just this page with the flash banner?
Posted 18 October 2012 - 02:21 PM
Posted 19 October 2012 - 06:41 AM
Yes. It works fine in Safari and Firefox, but not in IE. The way I added the banner is the same as we use for a different site on the splashpage (homepage itself). So the way we use the <object> and <embed> is not different then there, though here it crashes with IE.
Can someone that has IE8 available look at this?
Posted 19 October 2012 - 11:22 AM
If it is not causing your site to crash when viewing in Safari, Chrome or FF then I recommend you contact both Microsoft and Adobe regarding this issue.
Posted 19 October 2012 - 12:09 PM
Posted 19 October 2012 - 12:21 PM
On there is a similiar banner, and in fact the page doesn't crash there. They are not using wordpress/pagelines. Obviously it has to be in one of those two products.
If you can have a look whether or not there is something strange on the page mentioned and others can verify that IE8 indeed crashes for them as well, then we can either point to Wordpress or Pagelines as to blame and look into this further. Our objectcode is now similiar to the other site as well, just referencing our own swf file ofcourse.
Thanks for the assistance and time to help us debug this!
Posted 19 October 2012 - 12:22 PM
You can do some testing yourself until one of our other moderators comes online who can properly check this for you i.e. Windows user. Try disable PageLines Framework and enable Twenty Eleven theme and see if the browser still crashes. If the browser does indeed still crash, it is not a PageLines and therefore we are unable to assist you.
The issue but could be related to either the following:
• Disable all active plugins, as it could be plugin related.
• Try the SWF file on a static .html file and view it in the browser and see if the browser crashes, if it does then the SWF file in the cause of the problem and not Wordpress or PageLInes.
Once you have completed these suggestions, reply here please.
Posted 19 October 2012 - 12:25 PM
I can rule out that the plugins are the issue, I disabled all active plugins this morning and verified; the /nieuws/ page still crashes IE8. With and without the Google JS fix in the advanced menu.
The code is ofcourse visible, I think it's just the same as on every other page, I use the banner facility to place the banner above the latest news items, nothing fancy in my understanding (Unless the banner itself is whacked, is there a reasonable way to find out?)
Posted 19 October 2012 - 07:35 PM
I will also try the static HTML page as suggested by Danny, I will do so during this weekend and probably test myself on monday when the work machine is back on :-)
Posted 20 October 2012 - 03:51 AM
The flash file may be created in a version post-dating IE8 as well, so IE8, being an older, outdated product, may be having a difficult time reading it. Many plugins can cause conflicts as well. Google 'wordpress conflicts with flash' and you'll find many older posts showing this was common when IE8 was in common use.
I think this may be helpful:
It's also possible the file size of the flash may cause your site to surpass the memory allowance, if several people are viewing the site at the same moment. You may wish to increase the memory allowance via php.ini or other settings.
Posted 23 October 2012 - 07:45 AM
It seems that switching stopped IE from crashing. Could that be a problem within the magazine style of the page?
Thanks a lot for your help so far!
Posted 23 October 2012 - 03:01 PM