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Resolved Upgrade problems


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I previously upgraded to 2.2.1 but when tried to upgrade from 2.2.1 to 2.2.5; it was unsuccessful. I believe the site is essentially widget free so widget order should not seem to the a problem. Wondering whether I can safely try to go to 2.3.

The site is www.collaborativeprocesses.com

Joe

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5 answers to this question

Posted · Report post

Hi there, as of the last update the widget area became fixed, so from that point onwards no one should experience issues with widgets moving etc.

When you say it was unsuccessful, what happened? We've had no real problems with people upgrading to 2.3 and many minor bugs have been fixed. In saying that every site and every clients hosting is different so always back up fully before attempting an upgrade. It's also a good idea to disable all plugins prior to upgrading too :-)

Let us know if you have anymore questions.

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Posted · Report post

Thanks. The upgrade failed in that the site crashed and needed to restore a prior version with the host. I will backup, disable plugins and try again.

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Posted · Report post

Thanks, upgrade worked this time after disabling the plugins; resolved

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Posted · Report post

Excellent, I'm glad it worked for you :)

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Posted · Report post

The topic was marked as resolved.

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