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Resolved Layout Dimension Editor Breaking


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Posted · Report post

Hey there, I have a 2.3.1 running on AWS and my layout dimension editor is breaking. When I select a layout to edit, the editor disappears.

General

  • OS: Linux
  • Server: Apache
  • Hostname: juxtapose.co
  • IP:Port: 10.101.54.35:80
  • Document Root: /opt/bitnami/apps/wordpress/htdocs

PHP

  • v5.3.14
  • GD: bundled (2.0.34 compatible)
  • Magic Quotes GPC: Off
  • Memory Limit: 256.0 MiB
  • Max Upload Size: 8.0 MiB

MYSQL

  • v5.5.21-log
  • Maximum No. Connections: 151
  • Maximum Packet Size: 16.0 MiB
  • Data Disk Usage: 2.6 MiB
  • Index Disk Usage: 1.3 MiB

A

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9 answers to this question

Posted · Report post

Hi,

Can you try disabling all non-PageLines plugins and see if this resolves your issue please.

If the above suggestion, doesn't work can you install a free application called Jing and then record the error, then share the link. So we can view the issue first hand please.

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Posted · Report post

I have this problem too !

Mine is a clean install with just the pagelines base Child theme installed

Any suggestions ?

Many Thanks

Emma

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Posted · Report post

PS I use the developer edition - just incase it makes a difference !

Also - as a workaround - can I enter the widths in manually - I need to show a client the site so far and need to adjust the widths !

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Posted · Report post

Whether you have developer edition or professional edition, it doesn't make a difference. :)

Values in the layout dimension editor cannot be entered manually (only by dragging the sides of the layout in the screen).

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Posted · Report post

But this is the problem - I cannot drag the sides of the layout screen - the little arrows that normally appear when you hover over the sides don't appear.

And then if you try to select a different layout, the whole section where you can drag the layout sides dissappear !

Please help ASAP - I have a client waiting.

Many thanks

Emma

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Posted · Report post

Have you already tried deactivating all active plugins?

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Posted · Report post

2.3.2 fixed this for now, you should see an update in wp-admin.

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Posted · Report post

Hi Simon,

Thats brilliant - thank you very much :-)

Best Regards

Emma

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Posted · Report post

The topic was marked as resolved.

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