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Resolved Problem with LaunchPage


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Posted · Report post

Hi there,

just reintalled all.. DB, WP, PAGELINES on my site HERE

And.. when i active launcpage.. the background became black, no fomatting to template.. all is fault!

What can be..?

See the screenshoot in attachments.

LaunchPage Active:

LaunchPage Deactivated:

Someone can help me please?

Thanks for fast reply.

Stefano

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24 answers to this question

Posted · Report post

I had the same problem. Black background and layout out of control. That happened when I upgrade to 1.1.5. Fortunately, I had the previous version 1.1 and put that version back and it is working correctly....please, solve this problem or give us instructions on how to install.

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Posted · Report post

Hi,

I have just updated my version of LaunchPage to 1.1.5 and created a new page, filled out the options and then viewed my Launchpage.

http://screencast.com/t/W7Tf8IIL2

There, as I mentioned above, can you both you and Stefano, please provide a screenshot of your settings please.

Ah, OK I see the issue now. You were not referring to the actual Launchpage but other pages/posts on your site when the Launchpage plugin has been activated and used.

I have reported this issue to our tracker.

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Posted · Report post

The topic was marked as resolved.

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Posted · Report post

Hi Stefano

I have not the plugin but...

Have you configure the plugin with a launch page?

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Posted · Report post

The plugin in is in the Pagelines store.. LaunchPage is the plugin .. that make the possibility to switch your page from normal to launch.. but when is active .. the plugin and Deactivated on the page .. the problem is the same!!! Al the Theme appear wrong!!!

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Posted · Report post

I have posted the screenshot.. with plugin installed and activeted (but not on the page then not active) and with the plugin deactivated from all!!

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Posted · Report post

Sorry Stefano

I have not the plugin installed because I need paid for it, I have not "Plus Membership"

:(

I can not help you.

You can wait a professional answer for "The Moderating Team"

Only I suppose that you need to set a launch page at the plugin.

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Posted · Report post

Sorry Stefano

I have not the plugin installed because I need paid for it, I have not "Plus Membership"

:(

I can not help you.

You can wait a professional answer for "The Moderating Team"

Only I suppose that you need to set a launch page at the plugin.

I have set in the past and it work.. but now i tested on two different site.. and it does not! I have to wait someone that can understad which is the problem.. Thanks fot try.

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Posted · Report post

Hi there,

just reintalled all.. DB, WP, PAGELINES on my site HERE

And.. when i active launcpage.. the background became black, no fomatting to template.. all is fault!

What can be..?

See the screenshoot in attachments.

LaunchPage Active:

LaunchPage Deactivated:

Someone can help me please?

Thanks for fast reply.

Stefano

Hi Stefano,

Can you first try deactivating all plugins except for those authored by "PageLines"?

Let me know when you have taken this step. :)

Regards,

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Posted · Report post

Absolutly the same! .. consider that .. i just reinstall all .. then the installation was clean and... i tested also on my site coaching-formazione.info and on this site .. no black background but the theme crash or lost formattation and margins..

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Posted · Report post

You think that is better delete DB, renistall all.. and check it from the start again?

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Posted · Report post

Absolutly the same! .. consider that .. i just reinstall all .. then the installation was clean and... i tested also on my site coaching-formazione.info and on this site .. no black background but the theme crash or lost formattation and margins..

This is not a fresh install of WordPress & PageLines that I'm looking at on your site. I looked up your host - Dreamhost; while not highly recommended (They are improving leaps and bounds as of late), WordPress & PageLines does work just fine on any of their solutions.

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Posted · Report post

Sorry but i dont understand! What i have to do then?? I wait an update.. or what?

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Posted · Report post

This is not a fresh install of WordPress & PageLines that I'm looking at on your site. I looked up your host - Dreamhost; while not highly recommended (They are improving leaps and bounds as of late), WordPress & PageLines does work just fine on any of their solutions.

Wait wait wait.. my site is in Milano.. as i know.. and the mantainer is FACILEHOSTING.NET in Milano!

I just reinstalled all now!! I just finish now.. new db, new wp, and all new pagelines.. just finish now!!!

23:25 h in Italy.

Then??

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Posted · Report post

MY SITE IS: WWW.STEFANOFERRUGGIARA.COM

46.243.56.21 IP address location & more: IP address [?]: 46.243.56.21 [Whois] [Reverse IP] IP country code: IT IP address country: it.png Italy IP address state: n/a IP address city: n/a IP address latitude: 42.8333 IP address longitude: 12.8333 ISP of this IP [?]: PC Service S.r.l. Organization: PC Service S.r.l. Host of this IP: [?]: mail.facilehosting.net [Whois] [Trace]

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Posted · Report post

Then... anyone can resolve my problem now.. please?

Thanks for fast reply!!!

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Posted · Report post

I see you have a fresh install on there now. What steps are you taking to install Launch Page & enable it?

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Posted · Report post

Hi Stefano,

I think I may have a hunch (after conferring with my colleague Rob) that you've got a BG Color set in the Color Control settings under Site Options. Can you try removing this customization?

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Posted · Report post

Stefano,

You must have a body color set in Color Control. I did this myself a few weeks ago. If a color is set in the Body, with LaunchPage active, it defaults to black.

The settings attached will make sure your background is white or the background image (if any) shows up. This is my test: http://www.epicurus.com/members/newhome

post-6-0-57625600-1347746393_thumb.png

Let me know if this works for you.

I'm sorry that I wasn't available earlier. I was in the mountains north of New York City.

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Posted · Report post

I check but the problem is also that lost the margin of the template base.

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Posted · Report post

The step.. is install pagelines.. active account... active section... install launchpage throught store.. active plugin..

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Posted · Report post

Hi,

Can you provide the following please:

  • A screenshot of your Launchpage settings (the Launchpage Meta Settings), so we can see what your settings are.
  • A concept image of how you would like your Launchpage to look.

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Posted · Report post

Go to: Pagelines Admin Panel > Color Control and remove Color set in

Page Background (Optional)

maybe you have to set a Color in

Content Background (Optional)

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