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How to show video in TwinShot

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I cannot get a video shown in TwinShot. I've got the twinshot feature on my index. I've tried several video-urls from youtube and vimeo (the not to big ones) but still it doesn't work. I've dragged TwinShot into the right category in drag&drop, but nothing... I can see the name I gave the video, the description and the picture I gave it. But no video. What to do?

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Posted · Report post

Sure, but I tried several URL's

The site, where I want to add it is talentskolen.nu on the index page. Under the Quickslider (which works fine) I want two items: a news box on the left side, and a video on the right. You can see I've added twinshot, but cant get it to work.

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Posted · Report post

Hi,

Would it be possible for you to install a free app called Jing please. Jing captures anything you see on your computer screen, as an image or short video, and lets you share it instantly.

http://www.techsmith.com/jing.html

Once installed, can you take screenshots of the following please:

  • A screenshot of your Wordpress Admin Dashboard > PageLines > Drag and Drop, template where your have TwinShot active.
  • A screenshot of your TwinShot settings, showing us the URL used.

Then post the screens in your reply, so we can investigate further.

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Posted · Report post

Sorry, but I'm unable to download what you suggested (restricted work computer), but I made the screenshots you asked for. Hope it does the trick :-)

post-372-0-06486000-1347536036_thumb.jpg

post-372-0-31796200-1347536064_thumb.jpg

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Posted · Report post

Your settings look as they should. Can you please try deactivating all active plugins and checking the TwinShot slider on your site to see if it appears?

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Posted · Report post

How exactly did you install TwinShot? It looks like it was not installed correctly.

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Posted · Report post

Thanks for your suggestions. I tried the full URL - didn't help. Also tried deactivating all plugins, didn't help either. I installed Twinshot via FireZilla. Wouldn't you say that it was right to install it in the folder: Pagelines - sections... or? Is it here the misery begins?

Kathrine

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Posted · Report post

Hi Katherine,

Can you please remove the TwinShot section and then re-install it by going to your Wordpress Admin Dashboard > PageLines > Store > Sections > Top Premium > then install TwinShot from there.

If the button underneath TwinShot, says purchase. Then please add your PageLines account username and password to:

Wordpress Admin Dashboard > PageLines > Dashboard > Your Account. Once you have entered the correct details, you, follow the steps above and the button should now say "Install".

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Posted · Report post

Hi there, are you posting the full url, like


http://www.youtube.com/watch?v=gq7FUuPFhLQ&feature=share&list=ULgq7FUuPFhLQ

I've just tried the above url for that video and it worked perfectly. Don't used the embed options, has to be the full url

Hope this helps :)

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Posted · Report post

Can you please post the URL that you're trying to add?

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