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PageLines Plus account? again?


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5 replies to this topic

#1 pehja

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Posted 27 July 2012 - 09:34 AM

Hi! So maybe you don??t want anyone to sign up for plus... Second time now it dosen't work. When I go to account to upgrade the plus isn't available.

#2 Stefan

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Posted 27 July 2012 - 11:16 AM

Hey Peter, As mentioned in the desk ticket you sent, we're actively working for this and will provide you with a workaround very soon. I will e-mail you today personally with a fix as this is an isolated issue. Sorry for any inconveniences!

#3 pehja

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Posted 27 July 2012 - 10:17 PM

Ok @Stefan, how hard can it be?

#4 mackenzie

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Posted 27 July 2012 - 11:45 PM

I have updated your case ticket with Stefan and he will be in contact with you soon. Please note that it is the weekend so I'm not sure if the response will be Monday or sometime this weekend. Thank you for your patience and understanding.

#5 pehja

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Posted 30 July 2012 - 04:16 PM

Unfortunately i don't understand.

#6 Rob

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Posted 30 July 2012 - 04:35 PM

We're experiencing a few isolated technical problems where clients are unable to update to Live. Stefan and our development team are working diligently to resolve it, but since it was the weekend, our response did not get to you. I apologize for that. I'm confident however, that Stefan will have an update for you soon.