Posted 29 January 2012 - 09:37 AM
@flidget, I'm very sorry you're having issues with the conversion. I recognize your pain and felt it myself when I made my own conversion. Much to my astonishment all my widgets were moved all over the place making my site look like total (expletive). But what I soon discovered was that not one of them was actually removed, deleted or disappeared. They just were moved about.
In a matter of five minutes, I was able to slide the widgets that belonged in Primary Sidebar back in place from the Universal Sidebar where they went. Just going through the various sidebars, and dragging the widgets to their proper location put my site back in place fast and easy.
Like you, I had tons of customizations and volumes of CSS. Yes, some selectors changed but this forum does have published lists of the new selectors and I was able to adjust those in under 10 minutes. When I couldn't find the right ones, I just used Firebug for Firefox, found the new one and made my changes. It took me under 15 minutes total to recover from a major upgrade.
When any new product replaces an older one, or changes are dramatic, there will invariably be some transitional difficulty and confusion but be assured, please, that we did keep this in mind.
By the way, thanks for the kind mention because it was me that made sure we could bounce back and forth from old to new and back again without losing settings. I can't say my motive for that option was attributable to the reason you cited, but I did feel it important to be able to go back and forth easily.
PageLines Framework is a major shift towards a better way of handling site design and I totally understand and sympathize with your angst. My site is one of the top 10 food sites and has been online for 15 years with about 2.6 Million monthly page views, so having it down for a minute is always problematic. You can imagine my sensitivity to downtime.
The callout is actually located on any particular page, you can also scroll down, find the "Callout Media" tab under PageLines Meta Settings and include page specific callout media there and activate it on your page from that location (if not already active on that template).
We now have multiple template types but not every one of them applies to pages, which some have found confusing. The PlatformPro method was, perhaps, a bit more cut and dried, but also lacked so many options that the public called for that our developers created a much more versatile, flexible system. Any template that applies to pages should show up on the drop down list on the page, provided you have all you default sections and plugins activated via Dashboard > Pagelines > Store under Sections and Plugins.
Admittedly, this is a bit more complex, but when there are thousands of requests for variables and they are accommodated, any system will become more complicated. It's the nature of any technological advance, as I am sure you will concur.
Most configuration parameters should remain in place and easily or automatically converted over. I have a custom Google leaderboard on my header and all I had to do was copy and paste one thing out of my old PlatformBase functions.php to my new one located inside the PageLines-Customize plugin.
I realize this is little comfort to anyone who finds a conversion frustrating, but I hope everyone considers that we have increased our support mechanisms, added massive volumes of new documentation, ensured that forum posts are replied to by a dedicated team professional moderators and have gone in many cases well beyond what any other product would do to take care of our clients. Please feel free to post a topic for each issue you come across and we will be happy to assist.